Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Kenneth C.
Unfollow Kenneth C.
Share Review
Report Review

Easy to navigate and customer service at Jerry's was very helpful

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
Follow Ginger T.
Unfollow Ginger T.
Share Review
Report Review

Easy to order and apply coupon
June 10, 2020

Easy to order and apply coupon. Customer service
Was great for our request

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
Follow John L.
Unfollow John L.
Share Review
Report Review

There is a wide selection of food and this pizza was excellent.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
Follow Jennifer M.
Unfollow Jennifer M.
Share Review
Report Review

It arrived on the day I requested
June 10, 2020

It arrived on the day I requested. The lobster was a perfect mix of whole tails and claw meat. I was super impressed. Thank you for a wonderful birthday surprise.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
Follow Bonnie S.
Unfollow Bonnie S.
Share Review
Report Review

Thoroughly enjoyed my bagels! Shared with family and coworkers!

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
Follow Ron G.
Unfollow Ron G.
Share Review
Report Review

Delivered very quickly
June 10, 2020

Delivered very quickly. Recipients were delighted, and were thrilled with the ribs.

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
Follow Mary S.
Unfollow Mary S.
Share Review
Report Review

Excellent cake! Excellent service! Very very delicious cake

Date of experience: June 10, 2020
Virginia
1 review
0 helpful votes
Follow Zakariya K.
Unfollow Zakariya K.
Share Review
Report Review

Fast, well packaged, great taste, my new favorite website

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Sean S.
Unfollow Sean S.
Share Review
Report Review

Food arrived perfectly
June 10, 2020

Food arrived perfectly. Very easy instructions. 10/10

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Charlotte K.
Unfollow Charlotte K.
Share Review
Report Review

The site was easy to navigate
June 10, 2020

The site was easy to navigate. Ordering was easy and shipping was efficient. Our daughter loved her birthday treats.

Date of experience: June 9, 2020
Virginia
2 reviews
0 helpful votes
Follow Janet M.
Unfollow Janet M.
Share Review
Report Review

Everything went well from the time I order to the time I got it thank you very much.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Jocelyn P.
Unfollow Jocelyn P.
Share Review
Report Review

Bagels arrived as expected-fresh & delicious. Goldbelly kept me updated on the delivery status. Never thought that I'd have bagels from Montreal without going to Montreal and Goldbelly made it happen.

Date of experience: June 9, 2020
Virginia
2 reviews
0 helpful votes
Follow JACK D.
Unfollow JACK D.
Share Review
Report Review

Fast and timely delivery
June 10, 2020

Fast and timely delivery. Food packaged well and very tasty!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Diane F.
Unfollow Diane F.
Share Review
Report Review

Quality (taste) of bagels
June 10, 2020

Quality (taste) of bagels. Shipping went perfectly!

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Ila K.
Unfollow Ila K.
Share Review
Report Review

Quality of product - but that is in the hands of the merchant.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Tiffany M.
Unfollow Tiffany M.
Share Review
Report Review

Ordering was easy and shipment was fast! Love the variety.

Date of experience: June 9, 2020
Virginia
2 reviews
0 helpful votes
Follow Richard V.
Unfollow Richard V.
Share Review
Report Review

Great product selection
June 10, 2020

Great product selection. Super easy delivery, Arrived early.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Hima P.
Unfollow Hima P.
Share Review
Report Review

Packing was very amazing and perfect time received delivery.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Richard L.
Unfollow Richard L.
Share Review
Report Review

Everything
June 10, 2020

Everything. Great pie. Delivered on time and still frozen.

Date of experience: June 9, 2020
Virginia
1 review
0 helpful votes
Follow Andy M.
Unfollow Andy M.
Share Review
Report Review

Food was delivered when I was told, cold, and delicious!

Date of experience: June 9, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States