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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
3 reviews
0 helpful votes
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Package was delivered on date promised, and just a little bit late.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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The whole process
August 19, 2020

The whole process. From the ordering to the shipping to the delivery. It was awesome and the product exceeded expectations

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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You offer the butter beer ice cream
August 19, 2020

You offer the butter beer ice cream. Love it!
I will re-order it.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Cakes arrived frozen and in perfect condition. The theme of the bday party was rainbow and it fit perfectly! And it was delicious! Most of the attendees had heard of Cake Boss but never imagined they'd EVER taste a cake. Truly amazing!

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Great cheesecake
August 19, 2020

Great cheesecake. It arrived on time and in good condition.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Absolutely delicious! Great packaging, and delivered on time. Highly recommended!

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Food was well-packed and fresh
August 19, 2020

Food was well-packed and fresh. Delivered on the day it was scheduled.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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It was delivered on time
August 19, 2020

It was delivered on time. The food tasted great. What was indicated as the product was received. Wonderful experience!

Date of experience: August 19, 2020
Virginia
3 reviews
0 helpful votes
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Delivered as promised
August 19, 2020

Delivered as promised. Item was fresh and delicious...

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Easy ordering
August 19, 2020

Easy ordering. Tracked the whole way. Cake was delicious.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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The ease of ordering, and the arrival very quickly.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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The person that I ordered the food for said it was just how she remembered

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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I just bought the walnut sour cream apple pie. Outstanding. Best we ever ate.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Everything
August 19, 2020

Everything. I was able to find what I needed. The product was delivered on time and in perfect condition.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Easy ordering experience
August 19, 2020

Easy ordering experience. Excellent product/company offerings.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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First shipment was a disaster, but FedEx did much better on the second try. Frozen solid.
THANK YOU THANK YOU for reshipping

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Was very happy about the choice of Mendy's Glatt Kosher Delicatessen. The establishment was able to modify my order as the Goldbelly website choices for Mendy's were limited. The order arrived on the promised day and it was delicious per my sister.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Despite being bashed up from shipping the pies tasted delicious.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Delivery was seamless
August 19, 2020

Delivery was seamless... the cake was well frozen arriving on a 103 degree Texas Day. It is delicious, so special for my husband's birthday.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
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Everything! Customer service was outstanding! Love this site.

Date of experience: August 19, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States