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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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There were 8 sandwiches. Buy 4 get 4 free. The taste was very good.
Ordering process quick and efficient. Shipping included in total cost. Delivery without incident on the expected date and most of all recipient loved the pie!
Great communication. Product came in perfect condition!
Product freshness, quality, value and ultimately, recipient was just blown away!
Everything was seamless! From website presentation, variety of selection, ordering and finally delivery - it was PERFFECT!
It was magnificent. Well packaged for well preserved sandwiches. They were delicious!
Arrived on time ice cold in perfect condition just as promised
Delivery was as expected. The cheesecake was in perfect condition.
Shipment was right on time, well packed and just as we hoped.
My package arrived as promised.
Pack well with ice packs.
Nice job.
I did get your help via the internet pretty quickly..
Everything; delivery and quality. Our son and his family have enjoyed your bagels many times when in NYC. It seemed to be the perfect birthday present as no one
Is traveling. I think he will be ordering on his own after enjoying his delicious present!
Easy instructions on the site on how to order, how to prepare food, etc. Also I found a sale on the item I was going to order!
Everything- product was excellent- packaging worked fabulously- delivery perfect
Thank you!
Arrived on date given and was packed in chilled container. Rolls were fresh and butter solid. Lobster still frozen. I was impressed with the delivery process. I was extremely satisfied with the lobster (two tails + claw meat per container)and so good. We have been to McLoons several times, so we closed our eyes and pretended we were there again. Thank you for bringing back the memories.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

