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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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The cake delivered was in good condition and I'm told it was delicious.
The order was a gift and they loved it! It arrived right on time.
Ease of online ordering; packaging arrived intact and nicely presented
It was delivered on time and the order was better than expected.
The first box of brownies and blondies was perfect. The second delivery with cupcakes was a little melted. I think they need to use dry ice or overnight it or something
It was easy to put together, documentation easy to read. The lobster was fresh and delicious.
Everything went well. Packaging, freshness, taste, and delivery time... all good
I felt the response to my issue was good. An order of refrigerated sausages shipped with nothing to cool it was replaced with identical order.
Ordered scones from Seven Sisters and Challah which will be delivered 6/26. Unfortunately the scones were tasteless. As savery scones, I expected flavor. But not. Hopefully the challah will be better. I like the concept and availability of getting different foods/desserts from small businesses around the country. But this first delivery was disappointing.
Easy purchase, continued to update me as the shipment went out.
The packing and delivery was great. The carrot cake was great also
Carlo's bakery did % and the product was absolutely delicious and arrived on time!
Ordering was simple, delivery was very timely, and they RAVED about the brownies. Love this site.
Easy to order and order arrived on the date promised. Made the birthday celebration so much happier!
Delivered fast and still frozen. Directions were spot on for the delicious goodies.
Food was a gift and they loved it. Fresh, came quickly and tasted good.
I got a third of what I wanted to order, but navigating through the website did not work!
Delivery was smooth and on time. Liked how the condiments were packed separately.
Customer service, after the poor delivery experience was great. Prompt response.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members