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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The cake looked exactly like the photos! It was a big hit at my pride party.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Everything arrived in perfect shape, right on my doorstep.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Arrived on time
June 8, 2020

Arrived on time. All products as described and fresh.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Order was shipped quickly
July 8, 2020

Order was shipped quickly. But we only received 2/3 of the order, i. E. 16 bagels when it should have been 24. I've been billed for all 24 and the issue was still not rectified.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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The process was seamless
June 8, 2020

The process was seamless... and arrived when Goldbelly said it would arrive. Was glad to have the instructions for heating inside the box.

Date of experience: June 8, 2020
Virginia
2 reviews
0 helpful votes
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Everything
June 8, 2020

Everything. Was delivered on time and the recipient loved i

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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It was delivered on time and packaged very nice.

I was concerned because of the hot weather

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Great packaging
June 8, 2020

Great packaging. Food great quality. On time delivery.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect
June 8, 2020

Everything was perfect. Ordered seamlessly. Shipped as promised, and delivered on time!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Easy to order
June 8, 2020

Easy to order. Prompt delivery. Good instructions. Everything worked well.

Date of experience: June 8, 2020
Virginia
1 review
1 helpful vote
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Arrived on time, and packed very well. The cake tasted amazing. Perfect balance of vanilla and Strawberry, and perfectly moist. We have always had leftover cake from past celebrations from other bakeries. I'm happy to say there were only crumbs leftover. I will definitely order again. Thank you for making my daughter's birthday special. She was so excited about the cake and squeeled with more excitement when we cut it and she saw the rainbow layers. Epic

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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This is my 4th order for friends and clients trying to spread the love!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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This my 4th order to friends and clients trying to spread the love!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Delivery on time and food was in great shape and delicious

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Quick delivery and delicious lobster rolls - very fresh!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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1
June 8, 2020

1. After the order was placed, Goldbelly (via email support when I contacted you) applied a promo code that should have been accepted when the order was placed.
2. Food arrived on the day expected

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Everything was awesome, I'll definitely be using Goldbelly again. Delivery was on time, product was in great condition, and it tasted amazing!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Excellent performance
June 8, 2020

Excellent performance. Order delivered on time with no issues.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Quick shipping and everything was packaged nicely.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Cheesecake was fine
July 8, 2020

Cheesecake was fine. Crab cakes small and packaged amateurishly. Pizza still not delivered

Date of experience: June 8, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States