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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything was so easy
June 8, 2020

Everything was so easy. I was afraid they would not make it in time but they did. The birthday girl loves them and is loves that she can take 1 out at a time and enjoy.

Date of experience: June 8, 2020
Virginia
2 reviews
0 helpful votes
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Easy ordering, delivery and the gift was delicious according to the recipient.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Package was delivered when they said it would be. Product was great!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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The package arrived very quickly, was package secured and my food was still frozen.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Customer service was quick and efficient. Goldbelly does a great job resolving issues Especially when you consider they have no direct control over each of their vendors. Ie items arriving without ice to keep cold.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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The Lobsters arrived right on time. They were still alive and packed properly. Very tasty. The butter was awesome. I would definitely buy from these guys again.

Date of experience: June 8, 2020
Illinois
2 reviews
2 helpful votes
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Since my granddaughter is a huge buddy fan, this was a great surprise for her. She loved it and it got there right on time.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Ease of use on the site, very quick and complete with information

Date of experience: June 8, 2020
Virginia
1 review
1 helpful vote
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Delivery came on time, the cheesecake was a great treat. Everyone enjoyed it.

Date of experience: June 8, 2020
Virginia
2 reviews
1 helpful vote
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Everything! Nicely packed, clear instructions. It was Shake Shack. We were all impressed and thoroughly enjoyed the special treat of getting it right to our home. And, yes, i did tell people...

Date of experience: June 8, 2020
Virginia
2 reviews
0 helpful votes
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Bagels arrived promptly, they were well packaged fresh and delicious

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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The banana pudding was amazing
June 8, 2020

The banana pudding was amazing. The packaging was really great

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Everything
June 8, 2020

Everything. Easy to order, prompt delivery, and great food.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Pizzas arrived on time
July 8, 2020

Pizzas arrived on time. Still cold. Usually hard to get next-day delivery to that part of the country.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Order arrived on the day promised. It was correct and the process was am very good.

Date of experience: June 7, 2020
Virginia
1 review
0 helpful votes
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Food was excellent and delivered on time and very fresh

Date of experience: June 7, 2020
Virginia
1 review
0 helpful votes
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Your flash sale on the best bagels was a super deal and the overnight delivery was amazing!

Date of experience: June 7, 2020
Virginia
2 reviews
0 helpful votes
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Everything! Ordering, website, delivery, product. Thank you

Date of experience: June 7, 2020
Virginia
1 review
0 helpful votes
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Delivered on schedule
June 8, 2020

Delivered on schedule. Delicious sandwiches, great bread. Lasted longer in the refrigerator than I would thought.

Date of experience: June 7, 2020
Virginia
1 review
0 helpful votes
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The quality of the food is amazing. And the food was very quickly shipped.

Date of experience: June 7, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States