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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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Doughnuts were accurate to picture ordered. They were delivered in the stated time.
Our delicious package from Ess-a-Bagel arrived in great condition and earlier than expected.
Food was delicious and tracking of shipment was great
Timely delivery, plus these were the authentic Gino's East pizzas we were accustomed to. Another supplier sent pizzas with a Giordano's style crust in a Gino's East box - no where near the same!
Laura & Fred Locher
Most of products arrived on time. Great choice of food providers
Ordered items as gift. Everyone said they were delicious. Arrived on time
The ordering was simple and easy. The shipment arrived on time and the product is delicious!
The pizza was good but too small. They were rec'd on the day they were suppose to but late in the day.
Delivery and packaging of product! Came on time and product kept its integrity!
Bagels are delicious and the shipping was quick. Amazing to be able to get real nyc bagels
Delivered on the date promised. Received an email notification too. Packaging was great; still frozen upon arrival. Haven't made the pizzas yet.
Speed and timely delivery. Fresh food and great packaging. Perfect instructions for preparation. Delicious burgers!
The ordering process was easy. The shipping was explained clearly. I had no questions when I was done ordering and processing my payment.
Delivery was on time and banana pudding was delicious!
Easy of website use - great presentation on delivery
Super easy to use! Love having access to delicious food during this crazy time in the world.
An expensive delicate order was delivered perfectly. It showed regard and care for these products including caviar, smoked fish and cream sauce- It came cold, tightly packed ( nothing wriggled) - excellent job!
I have only received 2 of these items and one was not as expected, but Goldbelly customer service was very agreeable and resolved the issue
Everything came exactly when promised. The cake was delicious!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members