Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
4 reviews
0 helpful votes
Follow Linda Z.
Unfollow Linda Z.
Share Review
Report Review

Very pleased with delivery service.
We sent to our kids and my brother, everyone was very pleased.
Thank you.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
Follow Nicole C.
Unfollow Nicole C.
Share Review
Report Review

Ordering was easy! Shipped and
June 8, 2020

Ordering was easy! Shipped and delivered as promised!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
Follow Tim H.
Unfollow Tim H.
Share Review
Report Review

Had food delivered frozen from across the country. Showed up nicely packaged and ready to go.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
Follow Olga P.
Unfollow Olga P.
Share Review
Report Review

Product was delivered on time in great condition and the food was delicious.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
Follow Amanda M.
Unfollow Amanda M.
Share Review
Report Review

Arrived on time and was still cold. It's exactly what we expected and so delicious!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
Follow Lani J.
Unfollow Lani J.
Share Review
Report Review

Ordering was simple, all the variety of food you can order, and price range is reasonable

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
Follow Peter M.
Unfollow Peter M.
Share Review
Report Review

Better then I thought, quick shipping, packed well and awesome when baked

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
Follow JE P.
Unfollow JE P.
Share Review
Report Review

Good communication about possible delay, but everything arrived on time.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
Follow Linda k.
Unfollow Linda k.
Share Review
Report Review

Order arrived when expected, was packaged well and the crab legs were delicious

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
Follow Katie B.
Unfollow Katie B.
Share Review
Report Review

Ordered ahead of time for a specific date, and delivered on time

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
Follow Douglas J.
Unfollow Douglas J.
Share Review
Report Review

Ease of shopping, purchasing, and receiving the shipment.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
Follow Mary C.
Unfollow Mary C.
Share Review
Report Review

Delivered fast, on-time! Bagels were great and fresh!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
Follow Patricia P.
Unfollow Patricia P.
Share Review
Report Review

Order was delivered exactly when company said it would be

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
Follow Nancy T.
Unfollow Nancy T.
Share Review
Report Review

Easy to order, tracking and updates were great, and the food was delicious!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
Follow Deborah A.
Unfollow Deborah A.
Share Review
Report Review

The package arrived in a timely manner and the items were stored/packed securely. No damage or problem at all.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
Follow Scott R.
Unfollow Scott R.
Share Review
Report Review

Hit the mark and had the desired effect I was hoping for when sending it as a gift.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
Follow Lauren F.
Unfollow Lauren F.
Share Review
Report Review

The ribs were outstanding and the delivery was on time!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
Follow Bruce L.
Unfollow Bruce L.
Share Review
Report Review

The item, banana bread, was terrific. Highly recommended. But, the price is silly expensive. In the store, $15, from Goldbelly, $60. So the value is not there.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
Follow Steven F.
Unfollow Steven F.
Share Review
Report Review

The quality of the food when it arrived was well beyond expectations. Tasted so good and brought me back to Philly.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
Follow Laurie S.
Unfollow Laurie S.
Share Review
Report Review

It was easy to place an order, everything arrived on time, and it was correct.

Date of experience: June 8, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States