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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The cake arrived on time and was carefully packed.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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The food was delivered in perfect condition, packed to perfection and still frozen.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Site was easy to navigate, lots of great pictures of the food. Local spots are hurting right now and I love to help out as much as possible.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Great experience
June 8, 2020

Great experience. I ordered a wedding cake and had it delivered to my parents for their 50th wedding anniversary. It was perfect! Delivery was as promised and the cake was amazing! Easy transaction. Lots of selection. What more can you ask for?

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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So fair it's been very good
June 8, 2020

So fair it's been very good. We only tried the sausage with potato and cheese which were awesome. Still have the other 3 to try. I love it that women own and operate the company. I'm sixty and remember getting turned down for positions because of my sex.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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The delivery was quick and the product was intact. Very delicious.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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The order and delivery were so effortless. The food itself was delicious and very fresh. Can't go wrong with the explicit instructions. Will definitely order again.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Product was excellent
June 8, 2020

Product was excellent. Delivery came exactly when expected.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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The food was packaged neatly, arrived on time, and was delicious.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Product arrived on time, well packaged and still frozen.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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The entire transaction was flawless and I knew exactly when my "snack" was arriving! I will definitely order again!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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The order process was easy and quick! The delivery was so fast! I had read many comments from others who had experienced delays but, not me! Thanks very much! You made my boyfriend and kids super happy with the treats I ordered!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Everything went well-delivery, instructions for use, quality. Loved this cake for my 6 yr old granddaughter's birthday. Added a fancy unicorn topper and sparklers!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Great service and delivered on date it was supposed to be and looked as advertised.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
Follow Arnita L.
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The packaging of the hot dogs was phenomenal! They weren't beginning to thaw at all. The shipping was done very timely as well! Great experience overall. I will be ordering again!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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The sfogliatelle from Ferrara's arrived on time for my youngest son's birthday. They are as tasty as if we were seated in the cafe on Grande Street in Manhattan having a cappuccino and dunking our sfogliatella.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Easy to order
June 8, 2020

Easy to order. Shipped right when it said. Arrived promptly. All good.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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The catalogue of available vendors and items was easy to use. The item descriptions are very informative. The communication was timely. The delivery was on time and well-packaged. The food was delicious!

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and the product was enjoyed by the recipients. It was a gift.

Date of experience: June 8, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time, communication was excellent and product was great. Recipients were very happy.

Date of experience: June 8, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States