Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Alyssa M.
Unfollow Alyssa M.
Share Review
Report Review

It is just SO fun to have the option to try new foods from unique places in the U.S. that I normally would not have access to - especially since I live in Alaska!

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow Diane L.
Unfollow Diane L.
Share Review
Report Review

Order processed quickly and was delivered timely and in good condition.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow mark h.
Unfollow mark h.
Share Review
Report Review

Great food
August 19, 2020

Great food. Described right, arrived in perfect order

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow Monica D.
Unfollow Monica D.
Share Review
Report Review

Came on the day that was estimated for delivery in time to create dinner. Food was fresh and delicious

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow Aphrodite M.
Unfollow Aphrodite M.
Share Review
Report Review

Delivery on time, product well packaged, cake was fresh, no damage at all.

Date of experience: August 19, 2020
Virginia
2 reviews
0 helpful votes
Follow Caralynn A.
Unfollow Caralynn A.
Share Review
Report Review

Was delivered as promised
August 19, 2020

Was delivered as promised. They absolutely loved it. I was told the cakes where really good, everyone enjoyed them!

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow Carol M.
Unfollow Carol M.
Share Review
Report Review

Excellent delivery and product
August 19, 2020

Excellent delivery and product. It was fresh and very well made, our granddaughter loved it for her 2nd birthday!

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow Patrick K.
Unfollow Patrick K.
Share Review
Report Review

Everything went very well
August 19, 2020

Everything went very well. Ordering and delivery were both smooth processes.

Date of experience: August 19, 2020
Virginia
2 reviews
0 helpful votes
Follow Shira B.
Unfollow Shira B.
Share Review
Report Review

I found the perfect gift but didn't see the place to enter the code for a first-time customer. When I asked, the code was applied and the money refunded! So, perfect gift and wonderful customer service! Thank you!

Date of experience: August 19, 2020
Virginia
2 reviews
0 helpful votes
Follow JoAnn K.
Unfollow JoAnn K.
Share Review
Report Review

The bagelsAre perfectThe shipping
August 19, 2020

The bagels
Are perfect
The shipping was awful
Didn't arrive on day promised
They arriveD stale
Essa bagels was kind and sent delicious and I am gtateful

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow Gregory S.
Unfollow Gregory S.
Share Review
Report Review

Food was great but prices are steep
August 19, 2020

Food was great but prices are steep. Will buy again but it is a luxury not a necessity.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow Jerri M.
Unfollow Jerri M.
Share Review
Report Review

Delivered as promised! Sent instead
August 19, 2020

Delivered as promised! Sent instead sending flowers and it was a huge hit! It was ABSOLUTELY THE BEST PIE EVER

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow Nakia W.
Unfollow Nakia W.
Share Review
Report Review

The cake came in perfect condition and was absolutely delicious

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow Byron H.
Unfollow Byron H.
Share Review
Report Review

The shipping was on time
August 19, 2020

The shipping was on time. The food was excellent. My friends thought it was the best cheesecake ever. It was well packed and still very cold or frozen.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow Jamie R.
Unfollow Jamie R.
Share Review
Report Review

Food arrived safely, well packaged, and was delicious!

Date of experience: August 19, 2020
Virginia
2 reviews
0 helpful votes
Follow Leila M.
Unfollow Leila M.
Share Review
Report Review

Excellent delivery and excellent comments from the gift receiver. However, I ordered the 'pizza from Italy' and have not heart a thing-I am concerned that order was lost.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow Mary S.
Unfollow Mary S.
Share Review
Report Review

It was easy to order
August 19, 2020

It was easy to order. Our shipment arrived about 38 hours after being picked up -liked being able to track it easily.

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow Margaret C.
Unfollow Margaret C.
Share Review
Report Review

It was delivered on the day it suppose too. Enjoying my cheese cake. So good

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow Tina W.
Unfollow Tina W.
Share Review
Report Review

Packaging was secure, shipping status was accurate, delivered on time

Date of experience: August 19, 2020
Virginia
1 review
0 helpful votes
Follow Deberah M.
Unfollow Deberah M.
Share Review
Report Review

Delivered next day, ice packs still frozen. Will use the store again for sure.

Date of experience: August 19, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States