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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Delivery on time- and these bagels taste as fresh -
Will be doing this again!
Delivered on time. That's about it. Pastrami good but not nearly enough for 4 people. Bread was too big to make 4 good sandwiches. More pastrami which I would be willing to pay for. Smaller slices of bread. I divided my pastrami to tge3 other people and ate something else
Everything went well from ordering to payment to shipping. Variety is almost overwhelming.
On-time, well-packed delivery. Excellent communication and customer service experience.
Receiving wonderful products at my driveway in the middle of nowhere is a great concept. When things didn't go as planned, customer service credited my account. Thank you!
Order came in When Scheduled, as promised, and I did get the 2 for 1 deal as promised. Also, the key lime pie was Darn Good - my compliments to the chef at Fireman Derek's.
Cake was perfect, delivered on day promised, cold in dry ice. Delicious
Super experience. Montreal bagels are unique. I grew up there and ordered 4 dozen. The price was great. The bagels arrived on time and were still fresh!
Great variety on the site. I will definitely order from here often!
Everything. You responded quickly to a concern I sent in.
The food was delivered as advertised.
Easy to use. Nice to get a credit of $ when just one item was missing fom my food order.
I ordered 3 months for my son. He has received 2 orders always on time. He said the bacon is fantastic!
Great experience! Great product!
Thank you for your outstanding program!
The cake has parchment paper between the layers. I contacted daisy cakes but no reply from them. Thanks
Loved the format. Food was delicious. Stephanie is phenomenal.
Cake was delicious! It was delivered on time. I sent it as a gift to my brother and wife for 60th Anniversary.
Everything, it was delivered on time(early in the day even) and the dessert was excellent! I even had to change the delivery date and everything went well without any issues! Thank you!
They were delivered right on time. Packaged to keep cool and fresh. Delicious. Everyone loved them.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

