On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Birthday cake was delivered on time. I was able to track the package and notify my daughter that the package had been delivered.
This was a perfect birthday experience. My dad received his delivery exactly when it was expected, and the ice cream was still frozen. I would definitely do this again!
Placing the order was easy, notifications were just right and the delivery was faster than I expected
The cake was absolutely delicious. Could not have been any better.
Delivery went great! I love the gold belly selection!
Easy site to use, and you met the promised delivery date!
Fish is good... but pricey! Wont be something I will afford often, but I will suggest you if something relative comes up in conversation.
The delivery was particular and fast and the cheesecake was heavenly. Will be ordering from here again.
The food came in a timely manner and was well-packaged.
The whoopie pies were great, the lobster was terrible
I had to change the delivery date and everything went perfect.
My food package arrived on time and the smoked salmon was well insulated.
Everything from the time I ordered 'til I got my delivery
Everything :) The bagels arrived earlier than I expected (since per your recommendation: I did enter a date 48 hrs ahead of needed arrival)
Everything went well -- the pralines were scrumptious. I couldn't have asked for more. In fact, I sent some to a friend in need, and she loved them, too.
On time, what was ordered, ease of ordering, well-packaged.
The order, the payment process, the delivery on time!
Everything I asked for was done to perfection. Thank you!
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members