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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Fireman Derek's Chocolate Cookies were wonderful. They were BIG and Thick and DELICIOUS with very generous pieces ((chips) of chocolate throughout the cookie. The cookies were a perfect texture, slightly soft and a little firm... enough to hold together well and delightful to bite into.
We also ordered a Chocolate Mud Pie from Little Pie. Wow! What a perfect treat. Heavenly chocolate flavor. Great brownie and pudding like texture with a slightly crunchy delicious thin chocolate pie crust.
I will say it again... PERFECT!

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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Ordering
August 26, 2020

Ordering. Then we had t change delivery date which went very well. Recipient, my son, loved the product. Maruca's Pizza has been a family favorite since I was young in the 50's. My kids love it too!

Date of experience: August 25, 2020
Virginia
2 reviews
0 helpful votes
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Received my shipment is a timely manner... and in good condition.

Date of experience: August 25, 2020
Virginia
2 reviews
0 helpful votes
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Food was delicious and delivered with no problems.

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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Everything went smoothly from ordering to delivery and enjoying my lobster.

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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Crab cakes great and customer service
September 30, 2020

Crab cakes great and customer service when cake was smashed

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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Made the cookies today
August 25, 2020

Made the cookies today. They were good... mix a little dry. If I order again, would use one large egg and one extra large egg. Mine are a little on the crumbly side.

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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The order process was easy and good
August 25, 2020

The order process was easy and good connection between gold belly and the supplier

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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The sashimi grade fish from Honolulu seafood was exceptional. It arrived not quite frozen, but VERY cold.

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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Everything
August 25, 2020

Everything. From great products, to ease of ordering, to onetime delivery, to total satisfaction. A great company that I will use often.

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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Was delivered exactly on time and was delicious and a big hit with my guests.

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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The babka was delivered in only 2 days. It was soft fresh and delicious. I gave 2 packages to my brother, enjoyed one with my husband, and froze the rest.

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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Amazing communication
August 25, 2020

Amazing communication. Great software. Easy to use and food arrived perfectly.

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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Food is wonderful
August 25, 2020

Food is wonderful. Places we would seek out but you do the work for us.

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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Fun selecting the flavors that appealed to me. Reading the reviews. Easy checkout. Very good, well packaged delivery.

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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Delivered with care
August 25, 2020

Delivered with care. The bagels were amazing. Lighter than expected, compared to other bagels

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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Taste as top of the list, soo good per recipient. Arrived as scheduled.

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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Well, once I saw Tartine on your site, my mind was made up. That is a great, great find for a food freak like me. It was easy to order and good communications on shipping / expected delivery date.

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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Easy to find products that suit dietary needs (gluten-free my friend has celiac disease), and a lot of variety

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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The ordering process and regular updates were great. Love that we were able to get food from home since we can't travel there now.

Date of experience: August 25, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States