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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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I ordered a king cake with cream cheese filling. What I could was a broken, rotten, damaged cake without cream cheese, just icing for the sprinkles. The company does not have customer service to contact, just an email.
FedEx will be my next call since the driver threw the box clearly marked perishable at my door!
That does not change the fact, goldbelly shipped a cake marked perishable without ice packs. It is hot and damaged. I cannot even put it together it was flipped upside down, and the cake is smushed into one corner. Had they packaged it properly this wouldnt have happened.
DElivery on exact date requested. All the items were in very ine condition and exactly what i had ordered
Food delivered on time and in proper packaging for Florida weather
The order I made was delivered when it was said to be delivered and the product was excellent.
Got exactly what I ordered, packed well. Easy to use website.
Food was delivered but not with enough dry ice or blue ice on seafood bagels were fine in this time of year but seafood needs to be insulated I the more blue ice or dry ice as the fish arrived at room temperature
Pie was good, but not as tasty as I remember fresh from store.
Accurate order, wonderful next-day shipping. Provided tracking was great!
Food product was delicious. Just like we remembered from visiting Maine.
Everything! The ordering, shipping, and eating the delicious food was a great experience!
I look forward to ordering again!
Product was as expected, delivered when expected and arrived in excellent condition.
Shipping cost for both brownies and shipping is too
Delivery was as promised and the cake after defrosting was perfect. Nice presentation.
Food was great, just like from the store in New Orleans
I bought this cake for my Dad's 86th birthday. He loves carrot cake and I wanted to find a delicious carrot cake that had no nuts (his wife is allergic). Do You know how hard it is to find carrot cake without nuts? I took a chance and ordered this cake and my Dad said it was sooo delicious!
I had a problem with delivery. The customer service folks were very responsive and fixed the issue quickly and they were so nice!
Cake arrived in perfect condition! It was fabulous!
My Sister in Georgia enjoyed it so much, she sent me a picture of her eating it so well
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members