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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The ease of ordering & how quickly the vendor put together/shipped my order!
The piss was phenomenal... little bit of a wait, but well worth it my mom has already ordered another round of pizzas!
Ice cream ordered and shipped on July 14. Arrived 2 days after shipping -- warm, no dry ice. Dry ice properly packed will last 3 - 5 days -- there should have been some dry ice left if it was shipped with it. I paid $99 for 4 pints of ice cream, assuming most of the cost was shipping with dry ice! :( No phone support at Goldbelly. Still waiting for the email response...
Very easy - I was nervous ordering so far ahead, but it arrive on the day I specified. Thank you!
Pizza arrived still cold, so delivery went really well.
Website was easy to use and the pies were fantastic!
Received day before bridal shower. Cookies were awesome!
Delivered early on day requested. Was nervous order was not going to be on time for our birthday bbq on the delivery date. Was able to throw on grill soon after delivery.
The cake arrived as confirmed. It was packaged well and the instructions for freezing and thawing were very clear.
My first cake was late and melted... not a good goldbelly first experience. But thanks to Scott, my second cake arrived when delivery expected and my daughter said the "cake is perfect". Thanks for making my surprise extra special during this extra tough time in the USA. It's nice to do nice things for people, and you were extra nice to me. Thanks Scott!
Delivered it the time it was suppose to
Be. Fresh, packed and correct.
Thank you for your service!
Food is 99% of the time delivered on time. The products are tasty and perfect during times of travel restrictions. Goldbelly is helping us maintain sanity by still allowing us to at least explore America through food.
Excellent shipping and customer service!
My little nieces enjoyed making the recipes in their Mr. Holmes Bakehouse Kit.
I look forward to purchasing more kits soon!
Perfect experience. Prompt delivery & pro packaging.
Package arrived timely with contents fully intact!
The selection from the vendor was good and the cakes arrived on time.
Did an excellent job of packing cake. This is the third cake I've ordered and they have all been excellent. Great quality.
My son loved his birthday cake! He said it was delicious.
Ease of ordering, flexibility of delivery date and cold upon arrival.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members