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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The whole experience, from ease of ordering to the taste of the Cherry Crumb pie!
They got the food on time as promised. Food in good condition.
Smooth ordering, quick delivery and the cake was amazing! Light and fluffy and the taste was amazing! This is how cake should always be!
The speed and notifications of the delivery. The food arrived in great shape and was delicious.
Delivery was on time, instructions were clear and easy to follow. Food was delicious! Also liked that they included literature about the restaurant. We will order again and try some other restaurants out!
Food and delivery from Jerry's was excellent. Enjoyed every bite. Well packed, still cold when delivered, easy to prepare and delicious.
Daisy cakes arrived in time and packaged very well.
The packaging was well done. The bread was delicious as usual. In fact, I thought the taste was better than ever. As soon as I opened the box the room was filled with the aroma or fresh baked bread.
The salmon was DELICIOUSLY FRESH. The delivery was right on time. The packing was superb as the ice lasted while storing in house until cooked on Friday. Received at 11:04 am on Thursday.
Great price, great communication, on-time and totally fresh bagels.
Variety and ease of shopping. Also, nice gluten free selection.
Communication; delivery when promised; condition of cake; thank you.
Product was awesome! I'm so please to be able to enjoy my favorite pickles from New York all the way here in Los Angeles!
Easy to order and was there on day that you said! My Uncle was so excited for his birthday.
Thank you!
Everything. Other than there was a limit of 5-2lb lobsters and I needed 7. Went with 1 1/2 lbs they were delicious.
The selection was a' plenty, prices reasonable and fast delivery.
Finding what I was looking for went smoothly enough. I prefer to pay with PayPal, and not everywhere gives that option, so I appreciated that.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

