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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
2 reviews
0 helpful votes
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The delivery
September 30, 2020

The delivery. Well packed & very cold.
Loved that we could cook it in our air fryer!
It was pretty darn delicious! 1

Date of experience: August 27, 2020
Virginia
1 review
0 helpful votes
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The absolutely delicious ribs were a huge hit for my Father's 91st Birthday. Easy reheating and food prep directions. The packaging & delivery were very well done. Thank you!

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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All went well
August 27, 2020

All went well. The transparency of delivery date/time and commitment to accuracy of handling instructions.

Date of experience: August 26, 2020
Virginia
2 reviews
0 helpful votes
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When the product arrived hot with rock
September 30, 2020

When the product arrived hot with rock hard bread you intervened to mitigate the problem
THANK YOU for your quick response
The first time we had a problem

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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The food came when it was supposed to. Had the cheesecake today. The best cheesecake we have ever had.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Everything was great
August 27, 2020

Everything was great. Arrived on time and super fresh. Loved every bit

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Delivered a little late but arrived
August 27, 2020

Delivered a little late but arrived fresh and delicious!

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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It was delivered and well packaged to prevent anything from falling out or getting smashed

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Easy to order and was kept informed of delivery. Also order done much faster than anticipated and reached recipient in a timely manner.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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The cake and cookies ordered were delicious and enjoyed by all. Came in looking beautiful.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Bbq travels well
August 27, 2020

Bbq travels well.
Packaging very good, info on arrival very good.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Ordered as a gift and it went so
August 27, 2020

Ordered as a gift and it went so smoothly I want to order for myself now!

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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My friend got his favorite pizza in a timely manner.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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The person who received the gift was delighted. I was happy that it arrived on time.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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The food was packed well, fresh, plentiful, and arrived on time.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Cake was beautifully preserved during its journey.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Got a replacement for a damaged order with no issues.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Solid updates on shipping and cake was in perfect condition.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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The meal was delicious and the instructions were thorough.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Everything was excellent, food and delivery experience.

Date of experience: August 26, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States