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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Received on time as promised and well packed with dry ice. Answered my concerns via email in a timely manner.
Delivered on time and the food remained frozen well.
Amazing - instructions were easy and cake was delicious.
The cake slices arrived on time and in perfect condition. I was very pleased since it was delivered to my Florida friend and our weather has been hot! She let me know right away that the cake is delicious and will be enjoyed!
Delivery in time and easy to follow the progression of my order
Everything - the communication the help. The delivery and the cake itself was apparently very fabulous...
The cake arrived on time and well-packaged for a special birthday. Thank you!
Recipient very happy! Arrived on time for birthday!
The bagels arrived as promised. They were ghood though a bit stale as they prbably travelled for 2 days. Nonetheless I greatly enjoyed them especially as we have no decent bagels here in central coast California
The delivery was on time, it arrived as scheduled. The cake was packaged well, and not damaged or compromised during shipping. From beginning to end the process was seamless.
The delivery. Just a few days from UPS, some dry ice still left, items well packed and frozen. Complete 180 from the long time (6 days) FedEx took to deliver what would have been spoiled Italian beef. Goldbelly is back in my good graces but I heartily recommend using UPS or a shipping service that can deliver quickly.
The ordering process was very easy. The delivery arrived on time as scheduled and the three pizzas were still largely frozen.
The cake was amazing, they were beautiful, tasted amazing. I loved the colors!
Packaging was great. The cake was beautiful and looked exactly like the photo. It was delicious and arrived on my requested date.
Ordering was easy and went smoothly. Love that you send notification emails throughout the process.
Delayed shipment caused butter to melt. Uppn lettimg them know Goldbelly sent replacement over night. Great customer service.
The food arrived on the scheduled day. The food was marvelous and I'm exceedingly happy that such excellent vegan options are available through the site.
Product arrived on time and stayed in great condition.
The food was outstanding! Order was shipped and received very quickly.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members