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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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My aunt and uncle love it. So moist. This year my Uncle is ill in the hospital and she took some to him... only thing he would eat
It was a pretty cake, that was basically a photo prop.
Sent to my granddaughter and she loves them... this was received awhile ago!
Companies food was a home run and gold belly was good about communication of delivery status.
I loved these cookies! They were so delicious. Thank you!
Very highly recommend they communicated well and followed up
The cheesecake was fine according to the recipient.
We sent this to a friend as a gift. It arrived on the day requested. I cannot tell you about the product as it hasn't been tasted.
- My order was delivered on time
- Efficient,
- Good food quality
The product is very good & delivery is outstanding
Everything! The shipping and pricing were all on point!
I was able to find them and delivered to me in a timely manner.
PERFECT! Arrived frozen & perfect! I will order from Hebert's Specialty Meats again! Turducken cooked perfectly & tasted amazing!
Pecan cake is a Christmas tradition with us. It's fantastic.
Old favorites from my childhood living in Florida it's hard to find good italian bakery.
It arrive on time, really a day before. Easy to order.
WAs a gift and the recipient was thrilled! She lives in Florida and you cannot get a decent bagel there! She sent me a picture of them and they looked amazing!
I love that I was able to try a famous food that I live so far away from. This order brought a taste of Brooklyn to my home in Idaho.
Great customer service. Can always depend on this.
Quick easy transaction
No problems
Delivery was efficient
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

