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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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Everything arrived on time and in good condition. That is the major requirement when shipping food.
Everything was perfect, highly recommend. Awesome product, best pizza ever!
Easy to navigate website. Cake arrived on time & packed perfectly considering it was extremely hot & humid.
Everything was perfect and my daughter's birthday cake was delicious!
Everything. Very straightforward, delivery was on time and packaged perfectly
Ordering process was great. Food is delicious. But... (see below)
Ordered 6 Pizzas from IMO's. Cook one in the oven and it was great.
Speed of delivery was perfect, and recipient said food was great!
IT WAS DELIVERED ON THE DATE PROMISED AND THE ITEMS WERE STILL COLD IN THE PACKAGING WITH THE DRY ICE
I order from companies with excellent reputations. I don't use the app but might try it next time. I think it is a bit expensive but at times, the specials are outstanding. Packaging has been awesome with all three orders so far.
Arrived in great condition (frozen) and tasted great!
Food was fresh, delicious, and on time! Well done on packaging!
The delivery was on time and the product was absolutely delicious!
I ordered these sandwiches for my sister who had foot surgery and needed a treat. She used to live in the Philadelphia area and always spoke highly of these sandwiches. She was thrilled to get them and said they were delicious
I got it so quick and I will be ordering it again.
Crab cakes were delicious and arrived well packed and chilled
The product ordered was delivered on time, and in excellent condition. Great job!
I'm just happy to have access to my favorite pizza in St. Louis!
The cake was delicious and well packed for shipping.
It was delivered on schedule and the food was good.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members