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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything! This order was a gift
The recipient was impressed with the quality

Date of experience: August 5, 2020
Virginia
2 reviews
0 helpful votes
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There is always a great selection of products to choose from and they are shipped carefully and promptly! I have ordered items several times and have always been completely satisfied with the results!

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Selection, process, quality and shipment tracking were all top notch.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Everything
August 5, 2020

Everything. On-time delivery. Products well-packaged and fresh. Goldbelly is gonna be a problem for me.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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The cake arrived in perfect condition and was absolutely beautiful for the virtual birthday celebration for our 94 year old grandmother

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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The pizzas were packed very well for shipping and most importantly tasted great!

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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The bagels were delivered right on time and they said they were great!

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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This is our second order
August 5, 2020

This is our second order. This is a great service for our favorite dessert. We could only purchase if we were in Florida or New Jersey. Thank you Goldbelly!

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Quick, food was good and prep
August 5, 2020

Quick, food was good and prep information was accurate

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Outstanding experience, Great packaging- arrived fresh and yummy.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time and as expected. Product arrived intact and was as expected.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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My sister is in the health care industry and is under quarantine due to COVID. She grew up in Ohio and loves Graeter's Ice Cream. She now lives in Idaho and was thrilled to receive the assorted ice cream. She sent a picture to me. Everything was intact and still cold... it was 100 degrees the day she received it. It made her day..

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Easy order
August 5, 2020

Easy order. Good communication. On time delivery. Excellent food.

Date of experience: August 5, 2020
Virginia
2 reviews
0 helpful votes
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Almost everything
August 5, 2020

Almost everything.
Ice was melted and merchandise defrosted

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Delivered when expected
August 5, 2020

Delivered when expected. All items were expertly packed and fresh.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Being able to get bagels all the way from Canada delivered to our Arizona home.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Fantastic
August 5, 2020

Fantastic. Loved how easy it was for a Senior citizen to use the ordering process.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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First delivery was fine2nd delivery
September 4, 2020

First delivery was fine
2nd delivery arrived late and food was spoiled
Expected a refund in a timely matter

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Food arrived on time, packaged perfectly with all the expected ingredients. Also, instructions for food prep were provided and easily understood.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Fresh, delicious lobster delivered cold and on the day it was expected. Complete with directions for making a scrumptious lobster roll supper with decadent Whoopie Pies for dessert. The entire meal was wonderful!

Date of experience: August 5, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States