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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The item arrived on time and was in proper condition.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Arrived as expected & looked amazing but tasted even better!

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Easy to order, great selection & delivered on time, still cold. Exactly what you need from a cross country delivery to close family!

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Arrived on time
August 5, 2020

Arrived on time. Product as expected. Packaged very well.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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The cake arrived in a timely fashion and was served two days later and was moist and delicious.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Food was delivered on time and well packed. Transaction was straight forward and easy.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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The food was fresh and easy to follow recipes. Not to mention the outcome was delicious

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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It was delicious & was delivered exactly the day I was told it would be!

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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The items I ordered were shipped and received when I was told they were. And the food was exactly as ordered and delicious. This was for my sisters birthday and she loved it.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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The package arrived still frozen freshly prepared, organized and timely. Would definitely order again

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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The sandwiches were still frozen
August 5, 2020

The sandwiches were still frozen. I followed the cooking instructions. The cheesesteaks were so fresh and delicious. It tasted like it was freshly made if I was in Philly. I will be ordering again. My husband was so surprised for his birthday. Love Jim's!

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Food was apparently very good quality and still arrived frozen despite delays.

Date of experience: August 5, 2020
Virginia
2 reviews
0 helpful votes
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Delivered on time, packed with terrific freezer packs, Detroit Pizza was fresh, etc. Definitely worthwhile using Gold Belly!

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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I ordered this as a birthday present so I needed it delivered a certain day. Delivery was perfect and the cake was incredible. I will be ordering again in the future

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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From start to finish the entire process was wonderful

Date of experience: August 5, 2020
Virginia
3 reviews
0 helpful votes
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On time, great food, this is the new way to eat out but in.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Order was delivered on time, well packed. Communication about delivery was excellent.

Date of experience: August 5, 2020
Virginia
2 reviews
0 helpful votes
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The pizza was quite tasty though for the price, it was very small

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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I have now ordered 3 cakes from here since May, all delicious.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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From start to finish it was very smooth. Placed the order, got an update on the order, the food arrived when promised. I couldn't ask for anything better. The food was delicious.

Date of experience: August 5, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States