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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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This is the third order we've placed with Goldbelly from either me or my husband. In general, we're happy with the quality of the food and the packaging which makes us feel like it stays fresh in transport
Delivered on time and emails updates were provided along the way. Also, even on a 90+ degree, humid summer day, my cakes arrived with dry ice still in the container and mostly frozen.
My ordered of cupcakes was Kate and the frosting was all melted and they replaced them with a new order
Delivered on date promised and food was still frozen.
We received our fresh lobster meat on the day it was supposed to be here. Packaged very well and tasted wonderful.
The lobster rolls I ordered were delivered in a timely manner and were delicious.
It was delivered on time and it was exactly the way she remembered it.
Delivery was great. I expected a cake in pieces. It was delicious and looked great!
Everything! Fish, delivery, price... What else is there?
Timing of delivery, packaging, quality, sale price
My first order was shipped so fast and was so good. Not an issue.
Still waiting for the second order.
Delivery was on time, wrapping was great. Food was excellent.
Everything went smoothly, I am very pleased with Goldbelly service. The cake arrived as planned, packed in dry ice and completely frozen. I was very impressed with the professional packaging. Great instructions on how to thaw the cake.
Everything went well! Arrived on time and the product was delicious!
The delivery was on time, cake held up very well and tasted delicious, will order again in the near future
Things were delivered on time and my friends loved their gifts.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members