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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Ease of ordering happy with product delivered on time

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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The food is always great
August 6, 2020

The food is always great. I have order from them and have not had a bad experience yet.

Date of experience: August 5, 2020
Virginia
2 reviews
0 helpful votes
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The cakes where packed perfectly, after our cakes thawed they tasted amazing! Will order again

Date of experience: August 5, 2020
Virginia
2 reviews
0 helpful votes
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On Time performance
Made my 66 birthday party at success

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Everything! It was perfect
August 6, 2020

Everything! It was perfect. It was in tune, packed to perfection! Ty

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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My business associate got the cakes and loved them.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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The lobster claws were just like we remembered them from Boston. Packaging was awesome. They put them right in the pastry box they use in the store.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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The cakes arrived in perfect condition. Cold and I'm told they were good.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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When I had a problem customer service was excellent.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect
August 6, 2020

Everything was perfect. Food arrived timely, was cold, and everything tasted amazing. A true taste of New Orleans tradition was brought back home!

Date of experience: August 5, 2020
Virginia
5 reviews
0 helpful votes
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Everything I ordered especially
August 6, 2020

Everything I ordered especially Greenberg cherry pie

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Items delivered in good condition and on time. My f as moly was delighted.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Packing was perfect
August 6, 2020

Packing was perfect. UPS did not get it here when promised. I understand that this not your fault. Product was great.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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My sister loved the key lime pie
August 6, 2020

My sister loved the key lime pie. It was delivered on time and she loved it!

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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It was so easy until I realized I made a mistake and could not change it - but it was my fault for not paying attention to the details

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Delivered exactly when it should have been and the pre-cooked crawfish were still delicious a day later

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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This was a gift and it arrived right on time. They loved it!

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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Simple order proceed with easy and quick delivery.
Product was delicious

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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I was so pleased that my son-in-law's gift was delivered on time for his birthday... during these strange pandemic times, I give a thumbs to your customer service.

Date of experience: August 5, 2020
Virginia
1 review
0 helpful votes
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The food that came that I could eat was very good.

Date of experience: August 5, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States