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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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First time ordering from here and I am very impressed. Happy to see I will be able to not miss my favorite food from my old stopping ground. Thanks for the Great Service.
Really fast shipping even during the holidays. Communication was great too
It was fast fresh and reliable, and the real deal!
The process was easy and the food was delivered fresh and delicious as promised!
I'm not sure why. This one wasn't even half as good as the one we had at Thanksgiving. Maybe just personal taste. The Thanksgiving one wa got I rated 10. Sorry to say this one we had to throw away.
Ordered as a birthday gift and it was promptly and accurately delivered in the holiday rush. The birthday girl said it was a fabulous cake in appearance and taste.
Arrived on time, and was absolutely delicious. Love having the opportunity to order from places I've previously been and get a craving for. It also makes the most fantastic gift, when everything comes ready to go.
That my two favorite things were combined, unfiltered cider and ice cream. It may be more expensive than ordinary ice cream but it's so good it is worth it. Hell yeah I'm going to order this again.
It was a gift for a friend. She and her family loved it! They said it was delicious.
Delivered on specified date
All bagels wrapped individually
The cake was amazing. It got delivered three days earlier than it was supposed to, So it sat in my fridge waiting to be eaten. Early is better than late i guess
Ease of ordering, being kept up to date on the status of my order, on time delivery.
Everything arrived perfectly packaged and tasted great!
I liked how quickly my Item arrived and how it was packaged. The product was packed so nothing got damaged
Sent this as a gift to family in MN. The loved. Said the Lox were the best! I would recommend Zudker's Bagels.
Arrived ahead time was fresh and absolutely delicious.
Free shipping was the reason for my first order. But the products were excellent and, despite my fears on perishability, packaging was well planned.
It was a gift. Recipient said it arrived on time and was delicious.
Goldbelly is great! You can get things from places you used to live or places you have visited! Always packaged well to keep the food fresh. When you have a hankering for something... check Goldbelly. They probably have it and can get it to you quickly.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

