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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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It was a convenient way to contribute to a holiday dinner.
The Lithuanian torte was delicious! Taste just like my grandmas! Delivered safely and on time! Highly recommend the cake and Goldbelly!
The turkey was crispy yet moist with a mild cajun flavor. It was a hit with everyone and we will order again next year.
It arrived still frozen witch was good. When we ate it was was like it was freshly made.
The sticky pecan buns were so delicious! Light and tasty!
Package arrived on schedule with directions for immediate/or later use. Froze as directed. Ate later. Everything was delicious... just like being at the restaurant. It was a great Christmas for my son-in-law who is from Pittsburgh
The turkey breast was perfectly prepared... most delicious and a right size for my family.no
Ontime delivery
Excellent quality - recipients highly pleased
I love that I could introduce my cousin and her family to my favorite bakery in New York. They live in Atlanta so it was a real treat for them.
I LOVE the doughnuts I ordered spelling Happy Birthday! My boys LOVED Them! They were gone in 2 days!
Easy and lots of variety. Crab cakes arrived on time, we packaged well. Arrived cold.
Scalloped potatoes were excellent and it was easy to find reheating instructions on your website. Time and temp worked as advertised.
Love the selections, the packaging was neat and cold enough t keep my items cold and fresh.
They were well packaged, received updates for delivery and everything arrived on time and was delicious!
I'm neutral as to recommending GB to a friend as I did not receive the package I ordered. I repeatedly contacted both GB and UPS about it to no avail. I ordered some Pie Holes for a work function on Thursday, 12/19, because the site said it could be delivered by then, it was not. Then UPS apparently scanned the package as delivered on Friday but it is no where to be found in my office. UPS supposedly opened an investigation BOTH times I called them but I never heard a word afterward.
I have only tried the plain cheesecake, and it is scrumptious. My children will be her 1/10, and we will sample the other cheesecake. I am sure it will be wonderful!
Thanks
Jim B
The quality of the product was outstanding. Well wrapped and shipped right on time. Was a wonderful addition to our Christmas celebrations.
The Carmel Cake from Ovenly was perfect. It was the top dessert for our Christmas Day dinner. My guests were amazed how, not only decorated beautifully, but the taste was out of this world! I would definitely order from Ovenly again. I just love the ease of ordering from Goldbelly. So glad I found them online.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

