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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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My order was easy to place and I received everything as promised on time.
Responsibility for an order that did not arrive in the condition to use.
The lobster rolls arrived on time and were in perfect condition. They were well packed in ice packs.
Order came through as expected and we were kept informed of status
About shipment
Delivery was on time and everything arrived fresh.
Delivered on time. Nicely packaged. Gift recipients loved it.
The cake I ordered was delivered when promised and in perfect condition. Thr cake was delicious and just like the discription.
The ordering process went well. My item was delivered as stated. I am pleased with how the process went. The pie was very good.
Everything! As promised I used to live in NY and visited Russ and Daughters often. Excellent!
Everything from the ease of ordering to the shipping which was on time. I sent the order to a friend in Oregon and he was completely surprised. I also liked that I could send a message along to him and his family with the order.
Simple, straightforward and efficient.
Order was easy to place. I was notified timely of the shipping delay and the food was excellent!
I could not believe How well they shipped. And they tasted fantastic.
I've bought two birthday cakes. Each was a great success
Everything. It was easy to order and delivery was fast. I will definitely be ordering from goldbelly again.
Product delivered on time and absolutely delicious!
This was a gift and it was a HIT! Arrived super fresh!
Everything! They loved the brownies and they were very impressed with how well you packaged it - lots of ice packs to keep the brownies fresh!
Great customer service. Allowed me to change payment and shipping after the order. Bagels arrived fresh and delicious. Can't beat a NYC!
Came perfectly packed And cooked sufficiently with ice packs.
Very moist and delicious cake. Delivered as promised.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members