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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Lobsters were healthy, huge, and
August 27, 2020

Lobsters were healthy, huge, and delicious! Excellent cooking instructions and good butter

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Arrived on time and in good condition. Recipient was surprised and enjoyed the food.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Ordered delivers on time
August 27, 2020

Ordered delivers on time. Ingredients of the highest quality. Outstanding.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Everything went well
August 27, 2020

Everything went well. From ordering through delivery, the only issue I have is that the cooling pack for my cookies was spent. So my cookies arrived warm.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Food was pretty damn good
August 27, 2020

Food was pretty damn good. Really rocked the roof off.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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It delivered on time and my dad said the quality was great -- given the fact that it was not fresh in the restaurant

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Always dependable, great selection and great quality

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Everything
August 27, 2020

Everything. It was great that all items just needed to be reheated and the flavor was not compromised.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Ordering and shipping was right on time and as ordered! Will order again!

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
Follow Velicia L.
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Received the cake on my Birthday, it was packaged well and so delicious!

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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The shipping was so quick, and the pizza & cookies were delicious. A very good experience.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Jars by Dani were amazing
August 27, 2020

Jars by Dani were amazing. Taste, quality and appearance could not have been better.

Date of experience: August 26, 2020
Virginia
3 reviews
0 helpful votes
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I ordered a cake for my sons Birthday arrived on the date promised and he said it was delicious.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Lone Mountain shipped on time and it was a great product in environmentally friendly packaging.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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It was a fun gift for my mom's birthday - she loved it!

Date of experience: August 26, 2020
Virginia
2 reviews
0 helpful votes
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Food arrived when scheduled, packaged well and cold.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Frozen meat arrived still frozen with very adequate cooling (dry ice) in packaging!
Great customer service when I needed them

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Delivery is awesome
August 27, 2020

Delivery is awesome... Everyone waits for the next surprise I order.:-)

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Everything, delicious!
Timely delivery
Expensive for me but my family loved it.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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The initial order and delivery were a complete disaster. However, the Customer Service team is stepping up to try to make it right and THAT is the reason I'm giving this a 10.

Date of experience: August 26, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States