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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The food was fresh, cold, and the tomatoes were bubble wrapped on arrival. The instructions for heating/assembling our sandwiches were excellent. Awesome experience.

Date of experience: August 26, 2020
Virginia
2 reviews
0 helpful votes
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Very tasty treats, delivered in a very short amount of time. Banana pudding was still cold when I received it. Zero complaints here!

Date of experience: August 26, 2020
Virginia
2 reviews
0 helpful votes
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Easy to use site
August 27, 2020

Easy to use site. What fun to shop ‘around the country' at famous eateries.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Food ordered so far really good
August 27, 2020

Food ordered so far really good. Timely arrivals and updates. You guys have a gold mine

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Food was well packed and on time
August 27, 2020

Food was well packed and on time. Communication was super. This is the 3rd time I have ordered and I will continue.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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On time just as they promised and the second time I have ordered the food was on target and fresh and perfect! I will be ordering more

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Website worked and most importantly the order arrived on time. The cannolis from Mike's Pastries were fresh as well.

Date of experience: August 26, 2020
Virginia
2 reviews
0 helpful votes
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Everything! Was delivered on time and ws delicious!

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Food was warm
September 30, 2020

Food was warm. It's 115+ here in az. We cooked all three pizzas for 3 people. Tossed out Most of it. Just can't eat that much pizza in one sitting

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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The cheese was delicious and shipping was on time.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Dry ice packaging and delivery was superb. The spread and salmon was nice and cold. Everything was nicely wrapped.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Fantastic Crab Bombs! These are so fresh and all crab!

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Delivery when stated - excellent
August 27, 2020

Delivery when stated - excellent selection of restaurants - great customer service

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
Follow Madi C.
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Easy ordering, good communication, cake looked and tasted great

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Everything was fine
August 27, 2020

Everything was fine. Delivered on time and in good shape.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
Follow Seth A.
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Item was received on the exact date i needed it. Everything arrived in perfect shape.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Everything
August 26, 2020

Everything. The order arrived in great condition on time as indicated.

The Fish was amazing.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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It arrived well
August 26, 2020

It arrived well. Was packed very well and the taste is awesome!

Date of experience: August 26, 2020
Virginia
2 reviews
1 helpful vote
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Delivered on time, looked great,
August 26, 2020

Delivered on time, looked great, reportedly the food tasted great!

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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My daughter and her husband loved everything. We only had a problem with one item had come late and spoiled but Igot a response from Stephanie she couldn't have been more helpful and pleasant

Date of experience: August 26, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States