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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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Wonderful! Keep up the quality work and fast delivery times!
Your customer service rep is getting me a credit on my account for my second of three pizza subscription! The first order Chicago deep dish pizza was so good! Looking forward to my next month pizza order!
Arrived on time and everyone loved the cheesecake!
It was delivered on time for my friend's birthday. This item needed to be shipped cold, and it arrived in perfect condition.
Our cake arrived on time and in perfect condition to serve!
Everything\especially your online assistance (oh, quicker response would have been nice... but get you're not fully staffed... and the query was resolved well...
So all's fine
Company agreed to provide credit for future use after cake was damaged (thawed) upon received.
It was delivered on time and sister- in- law loved the cake.
The cake was great. Delivered when expected. Dry ice and in a nice cooler to keep it cold. I was very impressed.
Placing the order, tracking & delivery as promised.
Arrived on time. It was for a birthday gift, so the timing was essential.
Both deliveries were received as ordered and tasted fresh.
The communication with CS after 2 errors were made with service then product. They made a wrong into a right.
Everything, love the concept, so great having food from all around the US without having to travel.
Everything from order to the first bite of the delicious product.
The lobsters were great, but not cheap. That combined with the cost of shipping made this a one-time experience.
Was very easy to place the order and the order arrived right on time.
The whole process went well. I placed my order on a Wednesday and received my package on Friday. The bagels were super fresh and delicious
From beginning of order to end, it went perfectly! Thank you! I will definitely use Goldbelly again.
Our order arrived in a very timely manner. Well done! And I salute you all for doing what you do during this pandemic.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members