On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I love getting my monthly Goldbelly email letting me know what to expect this month. I like how a little bit of background info is included in every email. The most exciting part is getting the email that my Goldbelly has shipped because I know I can expect it the very next day!
The portions of each Goldbelly can easily feed my family of 4 with lots left over. Sometimes, we can even make 2 meals out of what is sent for the month!
My bagels shipped so fast and we're in perfect condition when they arrived!
Excellent, much better than the Maine Lobster dinner
The delivery was fast and the food was very tasty.
Fun experience and delicious food. Arrived right on time! Thank you!
Always a great product and treat to send to friends and family.
My cookies were perfectly package and shipped very good
Order was filled seamlessly and arrived in perfect condition.
Our first order was delicious. Our second order came spoiled and Goldbelly immediately resolved the problem! I was very appreciative of their customer service!
A day ahead of scheduled delivery! I was so excited, my family enjoyed this deep dish pizza! I have family in the Chi, and that's the only time I can get it! Not anymore, Goldbelly saved us and gave us a chance to eat like we were there!
Ordering was easy. The food was delivered right when scheduled, and it was delicious! This was a surprise for my husband's birthday and he loved it.
Everything was perfect. The food was great, we love it. Packing was secured and still a little cold for the cake. And shipping is fast.
Everything we have ordered has come the day expected, packed well and still frozen.
Great pie - well received
Went to the west coast of OR so maybe it was a bit slow arriving.
Dtr-in-law even used it on top of her pancakes next day?
The cake was delivered on the promised date, was fresh, and was very tasty!
The food is always great! The deserts can not be beat and are worth every penny!
Everything was amazing. This was my first purchase. I wanted to make several more. But, wanted to see how my first purchase went before proceeding. And, I now have 3 items in my cart and growing! It's nice to finally have a company. Where, you can watch a show on foodnetwork and think " man, if I only lived there, or maybe I'll try it on vacation " Now, it's a reality! I love you guys! Thankyou for all the great food you able to share with me from across regions. - thanks "Foodies"
Everything went great. They give you everything for the crab boil. You just throw it in the pot and cook it on top of the stove.
Everything was exactly as was stated... so there were no surprises. The food was excellent.
On time delivery and product was what I hoped for.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members