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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
2 reviews
0 helpful votes
Follow Donna M.
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Our cake arrived fast, in good condition and on the date specified.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Easy ordering
July 29, 2020

Easy ordering. Delivered on date promised. Recipient said delicious!

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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The lobster rolls were fresh and tasty and arrived on the day I was told they would arrive.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
Follow Amada R.
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Loved, Loved, Loved! Delivered on time, perfectly packed, tasted amazing. Definitely ordering and I have already recommended it to others.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
Follow Maura E.
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The quality of everything was excellent. Especially the lobsters from Wellfleet. They were incredibly fresh and tender. Will definitely order again. Same goes for key lime pie. Haven't gotten the chowder yet and the boston crime pie is in the freezer awaiting an excuse to dive in!

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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The cheese cakes are amazing
July 29, 2020

The cheese cakes are amazing. Came frozen. Are very happy

Date of experience: July 28, 2020
Virginia
3 reviews
0 helpful votes
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So easy to find the right item to order! And being able to choose when to have it delivered! The delivery went just as planned and was so loved by the recipient!

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
Follow Renee G.
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Cake arrived on the day I selected and was delicious. The only problem was that the icing had slipped off of the cake and was pooled at the base of the cake.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
Follow Maria I.
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Excellent updates, shipped and delivered earlier than anticipated, packed well - ice cream was frozen and dry ice still solid!

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Easy to order and advise on est delivery dates in advance.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Easy ordering and excellent product. Hottest weather of the summer, and the lobster rolls arrived and were perfectly chilled and delicious!

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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The lies were very tasty
July 29, 2020

The lies were very tasty. The crust was delicious!

Date of experience: July 28, 2020
Virginia
2 reviews
0 helpful votes
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Everything went well
July 29, 2020

Everything went well. Delivery was on time. Crumb cakes were delicious!

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
Follow Courtney B.
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Found the address which is not easy. Food was enjoyed by recipient.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Order arrived the day before expected. The cookies were yummy!

Date of experience: July 28, 2020
Virginia
2 reviews
0 helpful votes
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All of it! It arrived on time, tastes fantastic, and was perfect for our birthday celebration!

Date of experience: July 28, 2020
Virginia
2 reviews
0 helpful votes
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Food was delicious! Quick shipment and the lobster rolls were well packed and still cold.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Packaged delivered on time
July 29, 2020

Packaged delivered on time. Contents were perfect (H&H Bagels). Ordering was easy. We were so happy to have real NY bagels and Nova lox - since we can't get to NY this summer.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Delivery arrived at dinner time which was perfect. The meal was delicious and very easy to prepare.

Date of experience: July 28, 2020
Virginia
1 review
0 helpful votes
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Easy ordering, food arrived as expected in good condition. It was fun!

The restaurant/supplier--McLoon's Lobster Shack-- did an awesome job! Food was excellent!

Date of experience: July 28, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States