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Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Shipping was fast and package arrived properly sealed and frozen.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
Follow Susan G.
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The cake was in excellent condition when it arrived, and it arrived on time.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy, delivery was on time, and updates were excellent. The brownies were loved by the recipient.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Everything! Cake arrived exactly when it should have and was reported to be delicious!

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Delivery was quick
August 26, 2020

Delivery was quick. Perfectly packed. Meat was still cold. We love Pat LaFrieda burgers, the best burgers in the US, and will definitely order again and send to friends and family too!

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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The entire experience was great
August 26, 2020

The entire experience was great. The sandwiches were wonderful.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Delivered on time, and intact, the apple-pie-in-a-bag was great.

Thanks. In times like these, you need some little thing to go right!

Roy

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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The cake from Magnolia Bakery was packaged perfectly and arrived right on time. It was delicious and a really special way to celebrate my parents' anniversary.

Date of experience: August 26, 2020
Virginia
3 reviews
0 helpful votes
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Process was fine
September 30, 2020

Process was fine. Package came on time and in good condition.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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The ice cream was delicious, the
August 26, 2020

The ice cream was delicious, the packaging was perfect

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Delivery was on time
August 26, 2020

Delivery was on time. As it was a gift this was extremely important to me.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Received shipment per the estimated arrival date. I was happy to find the great packaging that ensured my Chicago pizzas arrived frozen, despite record temps in the week of
Shipment.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Great customer service when I needed to change delivery date and the gift was delivered on time.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
Follow Adrienne J.
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Delivered on time in reasonable condition.
Glad to support bakery from my home state
Easy ordering

Date of experience: August 26, 2020
Virginia
2 reviews
0 helpful votes
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My cakes from Carlo's were delicious
August 26, 2020

My cakes from Carlo's were delicious. They were packed well and insulated from the heat and arrived in fair time.

Date of experience: August 26, 2020
Virginia
2 reviews
0 helpful votes
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Everything was excellent! I will
August 26, 2020

Everything was excellent! I will definitely consider ordering again!

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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The sandwiches were exactly as I remember them when I visited family in the South. Tickled my taste buds completely.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Excellent packaging of the product,
August 26, 2020

Excellent packaging of the product, perfect king crab catch

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Shipping was on time, it was packaged well. Most of all the cake was delicious and the whole family enjoyed!

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Fast delivery
August 26, 2020

Fast delivery. Cakes looked awesome and tasted wonderful!

Date of experience: August 26, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States