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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything
July 27, 2020

Everything. Packaging was better than expected. Food was amazing. Came in on time

Date of experience: July 27, 2020
Virginia
2 reviews
0 helpful votes
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Crab quiche was wonderful
July 27, 2020

Crab quiche was wonderful. Carrot cake was amazing.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Simple to order and the food items were fantastic.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Timing and taste
July 27, 2020

Timing and taste. Gift messaging.
Packaging.
Tracking of package.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Nancy's gelato is amazing
July 27, 2020

Nancy's gelato is amazing. I referred it to a friend and she ordered as well.

The free shipping is great too.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Totally love the product (Carlos Bakery Cake) It arrived fresh and so good! If I could give 10 Stars or more I so would!

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Good communication in regards to delivery. And recipients said it was "delicious "!

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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My order was delivered as promised and packaged perfectly.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Great service - secretaries loved the brownies! Will definitely be using this site to send more gifts in the future!

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Site was easy to use; food was really good; arrived as scheduled

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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My order, the delivery, the packaging, the directions. But the product was the best I've ever had.

Date of experience: July 27, 2020
Virginia
2 reviews
0 helpful votes
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Delivered on time
July 27, 2020

Delivered on time. Everything wa fresh and easy to prepare.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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The pudding was delicious and it was delivered on time.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Great selection of speciality food. Delivered in two days. What more can you ask for?

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Shipping tracking and notifications were all done extremely well

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
Follow Mike K.
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I received the rainbow cake from carlo's bakery with my 6 month subscription. I had actually ordered that exact cake a month prior. It would be nice if goldbelly looked at your order history to not send something I've already ordered. Otherwise everything was good.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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This was a birthday gift that in the end was appreciated and enjoyed.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
Follow Noemi A.
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The quality of the product, the
July 27, 2020

The quality of the product, the packaging, perfect timing as to what was quoted!
My mom said it was delicious!

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Great gift! Great surprise and they loved the treats

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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The freshness of the product that was sent and the timely delivery

Date of experience: July 27, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States