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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Everything was exactly like it was described and pictured. Great experience!

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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It was so easy to order and received the items pretty fast. It was the best ice cream sandwiches ever.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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The food quality was perfect, and the whole process was very easy and fast.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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The delivery time and the pizza tasted just like it would when it comes out of the store.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Delivery came as expected
July 27, 2020

Delivery came as expected. Fruit ripened well after a few days.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Great communication
July 27, 2020

Great communication... and the food was excellent.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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This has to be the best cake purchase I've made in all my years. I ordered this cake for my 40th birthday and had it shipped to my vacation location. The ordering, shipping and delivery all went well. My cake was still frozen upon receipt which came with directions on unpacking. After thawing the cake was moist and icing tasted perfect; I will definitely order from Carlos Bakery via Goldbelly again! Thank you #CakeBoss for helping make my 40th birthday special during these uncertain times.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on time
July 27, 2020

Delivery was right on time. Food was packed with enough ice/coolant. Food was delicious. The crab cakes were super - just like we used to get them at O'Donnell's restaurant before they closed - when we lived in the DC area.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Was delivered as promised, in that i ordered Friday, shipped Monday, and arrived Wednesday. Convenient and high quality.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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The order was a gift to my sister
July 27, 2020

The order was a gift to my sister. All I know is, its arrival was as scheduled, and she is thrilled with the cake.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Per the deliveries on all of our orders. Incredible food experience!

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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The delivery of the food was excellent; no damages. Everything was perfect.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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They loved the cake, but it was warm and melted. They had to put it in the freezer right away to save it.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Arrived earlier than I expected and easily tracked.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect
July 27, 2020

Everything was perfect. We normally get to Maine in the summer but unfortunately not this year. The blueberry pie hit the spot.

Date of experience: July 27, 2020
Virginia
3 reviews
0 helpful votes
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Quality of food was perfect
July 27, 2020

Quality of food was perfect. Packing of product was perfect. Kept product cold. Notification were given for status of delivery

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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They came in a timely fashion
July 27, 2020

They came in a timely fashion. Well insulated.
No problems. I would order from here again

Date of experience: July 27, 2020
Virginia
2 reviews
0 helpful votes
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Great timely delivery and recipient enjoyed the food!

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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The food arrived on time and in great condition. The meal was greatly appreciated.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Very satisfied with the product we received. Also, although I needed to contact customer support to receive the order, the service was very fast and very helpful.

Date of experience: July 27, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States