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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Food was delivered cool not cold with all dry ice gone.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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The delivery was right on time as quoted, ice cream was perfect in the dry ice. Not a single complaint.

Thank you

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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As advertised
July 27, 2020

As advertised. Quality product delivered as promised.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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The whole process was very easy
July 27, 2020

The whole process was very easy. Communication and tracking info was outstanding.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Everything was perfect
July 27, 2020

Everything was perfect. The lobster and crab arrived on time, it was wonderfully packaged and everything was delicious.

Date of experience: July 27, 2020
Virginia
3 reviews
0 helpful votes
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Site was easy and fun to explore
July 27, 2020

Site was easy and fun to explore. Order process went as hoped and delivery was phenomenal with exceptional packaging.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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The ice cream arrived in perfect frozen condition. It arrived on time. I couldn't ask for better service. The ice cream was yummy!

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Everything was super easy and was a very quick ordering process.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Food was perfect, came on time, tasted like the restaurant. Even better than I expected.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Nothing, pizzas were 1/2 thawed out and we were not impressed with the pizza itself. The crust is like your typical frozen pizza from a grocery store.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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The pizza was delicious
July 27, 2020

The pizza was delicious. I miss NY pizza. It's the best.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Recieved my order exactly when I was told. Product is delicious! Have been sharing with friends who have showed interest in ordering. All is good!

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Good website, UI, communication, variety of options.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
Follow Katie M.
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Arrived on time and was packaged very well. And it was delicious!

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Delivery was quick and food showed up organized and delicious!

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Delivery was fast and everything was cold and food was delicious.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Delivery, preparations of product, taste of product. Enjoyed product.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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I ordered cherries and was very happy when they arrived still chilled and lucious! Thanks!

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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The responses to my issues were very prompt and courteous.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
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Delivery was right on time
July 27, 2020

Delivery was right on time. Can't wait to make those pizzas!

Date of experience: July 27, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States