Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Larry S.
Unfollow Larry S.
Share Review
Report Review

Nice to be able to look for special and gourmet items... just fun.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
Follow Susan C.
Unfollow Susan C.
Share Review
Report Review

Arrived 2 minutes before it was late.
Well packaged bagels.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
Follow MAUREEN L.
Unfollow MAUREEN L.
Share Review
Report Review

It arrived on time
July 27, 2020

It arrived on time. The presentation was beautiful. It was the perfect gift for my husband.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
Follow Lorinda M.
Unfollow Lorinda M.
Share Review
Report Review

I've already recommended Goldbelly to my parents.
My order arrived on time, even in the Covid-19 environment we are living in. My food was cold on arrival and the ice would have lasted longer. Getting fresh Maine lobster rolls shipped across the country for an anniversary surprise was perfect.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
Follow Carol H.
Unfollow Carol H.
Share Review
Report Review

My order came just as ordered and was absolutely delicious!

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
Follow Gail S.
Unfollow Gail S.
Share Review
Report Review

Came when expected
July 27, 2020

Came when expected. Ice was still frozen. Lobster was delicious. No fishy smell. Had sent lobster rolls to my sister for her birthday. We FaceTimed and had dinner together. It was a great time with great food

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
Follow Ameeta M.
Unfollow Ameeta M.
Share Review
Report Review

Everything was great! Looking forward to ordering more stuff and from far away places

Date of experience: July 27, 2020
Virginia
2 reviews
0 helpful votes
Follow sheila c.
Unfollow sheila c.
Share Review
Report Review

Everything from ordering to scheduled delivery! Love the "free shipping" and "Flash Sale" options!

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
Follow Jeremy E.
Unfollow Jeremy E.
Share Review
Report Review

Easy to order and got a discount
July 27, 2020

Easy to order and got a discount. Food was delivered on schedule. The box was packed well and the food was delicious! I will definitely order from Goldbelly again!

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
Follow Sherry K.
Unfollow Sherry K.
Share Review
Report Review

Shipping was perfect, food was wonderful. Love the packaging. Still had frozen ice packs when it arrived, so I knew the food was in good shape.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
Follow Anita P.
Unfollow Anita P.
Share Review
Report Review

Delivered one time
July 27, 2020

Delivered one time. Kept me updated, until package recd. Cakes were not crushed. Service was very prompt.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
Follow Nicholas S.
Unfollow Nicholas S.
Share Review
Report Review

Customer service experience was excellent and timely.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
Follow Nelly B.
Unfollow Nelly B.
Share Review
Report Review

Your company is excellent thanks so very much for my order

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
Follow Jonathan S.
Unfollow Jonathan S.
Share Review
Report Review

The shipping was very fast and arrived with instructions on how to store and prep. Everything was packaged nice and neat and pizza turned out great

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
Follow Ethan F.
Unfollow Ethan F.
Share Review
Report Review

I appreciate the selection
July 27, 2020

I appreciate the selection. Lots of beloved local specialties

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
Follow Marilyn H.
Unfollow Marilyn H.
Share Review
Report Review

Food was excellent; well packed and arrived on time.

Date of experience: July 27, 2020
Virginia
1 review
0 helpful votes
Follow Beverly G.
Unfollow Beverly G.
Share Review
Report Review

Everything! Delivered on time in perfect condition and absolutely delicious.

Date of experience: July 26, 2020
Virginia
1 review
0 helpful votes
Follow Diane B.
Unfollow Diane B.
Share Review
Report Review

Delicious food, excellent packaging, quick delivery.

Date of experience: July 26, 2020
Virginia
1 review
0 helpful votes
Follow Victoria H.
Unfollow Victoria H.
Share Review
Report Review

Lobster rolls were amazing! Everything went really well with the delivery.

Date of experience: July 26, 2020
Virginia
1 review
0 helpful votes
Follow Julie G.
Unfollow Julie G.
Share Review
Report Review

This was an amazing service! Everything was perfect!

Date of experience: July 26, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States