Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Jane B.
Unfollow Jane B.
Share Review
Report Review

Packaging was amazing, ups driver threw cheese cake over 6' fence it landed, bruised the packaging but the cheesecake was perfect and in one undamaged piece

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
Follow Ron G.
Unfollow Ron G.
Share Review
Report Review

Great food, arrived packaged well
August 26, 2020

Great food, arrived packaged well. It was a gift and very well-received! Thank you.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
Follow Ashley M.
Unfollow Ashley M.
Share Review
Report Review

Food choices are excellent and
August 26, 2020

Food choices are excellent and everything delivered has been 100%

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
Follow Jenifer T.
Unfollow Jenifer T.
Share Review
Report Review

Perfect
August 26, 2020

Perfect. Cake went to a young widow. She says it's the best cake she ever ate in her life. Brightened her week.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
Follow Sherri R.
Unfollow Sherri R.
Share Review
Report Review

Ordering was easy, Item was packaged well, delivery was great, food was delicious.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
Follow Frankie W.
Unfollow Frankie W.
Share Review
Report Review

Great as usual
August 26, 2020

Great as usual. Packaged very well and the items were fresh.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
Follow Leslie P.
Unfollow Leslie P.
Share Review
Report Review

Finally I got to share Philadelphia's finest, Bassett's ice cream. Loves butter pecan, lives down South. What a neat share! "Best butter began I've had in 50 years," she said. Goldbelly is going to be wonderful for gift season.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
Follow Cheryl E.
Unfollow Cheryl E.
Share Review
Report Review

The scones were a gift and the recipient said they were very good.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
Follow Joseph S.
Unfollow Joseph S.
Share Review
Report Review

Ease of ordering and sending to family in another state.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
Follow Max T.
Unfollow Max T.
Share Review
Report Review

I got my orders wrong twice and Todd came to my rescue. Don't know any other site that would do that. Todd is my friend for life!

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
Follow Adrienne N.
Unfollow Adrienne N.
Share Review
Report Review

Shipping was delivered on time as estimated. Easy website design for customers to use.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
Follow Elly Y.
Unfollow Elly Y.
Share Review
Report Review

Everything was delivered on time even though I live way out in the woods.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
Follow RITA H.
Unfollow RITA H.
Share Review
Report Review

This was a gift that arrived on time
August 26, 2020

This was a gift that arrived on time.
Recipient was not familiar with macarons and she LOVED them.
Great gift; well packed.

Date of experience: August 26, 2020
Virginia
2 reviews
0 helpful votes
Follow Ginger S.
Unfollow Ginger S.
Share Review
Report Review

My order from Bartolini's was delivered fast (I ordered the Choose You Own Deep Dish 3-pack). The pizza was excellent and is worth the price I paid (lots of cheese and toppings). I will definitely order from the site (and Bartolini's) again.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
Follow Krystal W.
Unfollow Krystal W.
Share Review
Report Review

Birthday gift! My friend loved it she said would buy it again!

Date of experience: August 26, 2020
Virginia
2 reviews
0 helpful votes
Follow Beth P.
Unfollow Beth P.
Share Review
Report Review

Delivered on time and was still frozen when it arrived! Everything was exactly as advertised!

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
Follow MARY T.
Unfollow MARY T.
Share Review
Report Review

Everything from ordering to delivery
August 26, 2020

Everything from ordering to delivery. Grateful I did not have to sign for it.Not one broken cookie.So glad I found your' sight.

Date of experience: August 26, 2020
Virginia
2 reviews
0 helpful votes
Follow Helen M.
Unfollow Helen M.
Share Review
Report Review

Ive sent gophers to my mom and my aunt. Plu I also purchased a Pecan Pie for my mother in Charlotte NC. I will be making more purchases for birthday gifts.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
Follow Shauna C.
Unfollow Shauna C.
Share Review
Report Review

Everything was great, delivered on time and product was delicious

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
Follow harriett k.
Unfollow harriett k.
Share Review
Report Review

Food was delivered on time and in good shape. Customer service very good.

Date of experience: August 26, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States