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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The shipping was right on time an it was packaged perfectly as this was a gift. Everything was amazing. This will definitely be a monthly indulgence for us an gifting these as well.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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I thought the delivery process of the ingredients was excellent, well thought out and such. Stephanie's personality was very welcoming in her home - it made it feel very intimate and I loved the final product.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Ease of order, delivered on time,
August 26, 2020

Ease of order, delivered on time, excellent product

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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The cupcakes were outstanding
August 26, 2020

The cupcakes were outstanding. My guest raved about the freshness and the great taste! I will definitely order these again.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Your service was great
August 26, 2020

Your service was great... I have had orders delivered twice this month, but the pizza not so much.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Everything went well package arrived in a timely manner and it was delicious.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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The rainbow cake I ordered for my husband's birthday arrived quickly. I was so pleased because a candy order I placed with a different company never arrived. The rainbow cake from goldbelly.com was beautiful and very carefully packaged. My husband was pleasantly surprised with the tasty treat. I was so pleased it arrived in time for his birthday.

Date of experience: August 26, 2020
Virginia
1 review
0 helpful votes
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Great options! Live that it supports local small businesses.

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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Everything was great
August 26, 2020

Everything was great. Shipping and time of delivery. My husband was very pleased and excited.

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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The delivery was on time
August 26, 2020

The delivery was on time. And packaged well. Thank you

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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It was nice variety of tasty foods
August 26, 2020

It was nice variety of tasty foods. I'd do it again.

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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Product was still fresh even it arrived across the country

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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Everything! Such a great way to get
August 26, 2020

Everything! Such a great way to get the things we love shipped and to try new items!

Date of experience: August 25, 2020
Virginia
4 reviews
0 helpful votes
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Ease of order
August 26, 2020

Ease of order. Timeliness of delivery. Great quality products.

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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The look of the cake excellent
August 26, 2020

The look of the cake excellent.
With that many layers and sprinkles we found the cake way too sweet.

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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The food was delivered on time and, we understand, delicious.

Date of experience: August 25, 2020
Virginia
2 reviews
0 helpful votes
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Fast processing
August 26, 2020

Fast processing. Received when promised. Cold packs

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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Great flavor on the biuy one get one free bourbon cake. We just moved in and it was delivered 4 days later, so I gave one to the FedEx driver.We enjoyed the cake for 5? Says.

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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Like the food arriving in time
August 26, 2020

Like the food arriving in time. Good instructions. The advance prep was good.

Date of experience: August 25, 2020
Virginia
1 review
0 helpful votes
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They gave me a date
August 26, 2020

They gave me a date... 3 weeks from when I ordered... & the product arrived
That day! Giftee was impressed. I will order again!

Date of experience: August 25, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States