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The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The cake was moist and the custom color cookie cake was delicious and beautiful
Arrived fresh and within 2 days of baking. To me, the sesame bagels were better than any mass produced brand names.
I bought 12 Zuppardi's pizza's from Goldbelly and had to wait 2 months and when they arrived they were rancid and inedible. I had to throw all of them away. They did nothing! Ddon't recommend
Everything went well. This is the third order and every time we get great super fresh surprises from their farm. Tomorrow 3lbs of their heirloom tomatoes come. We can't wait.
Cake was delivered right on time and in perfect condition
Nice treat but way too expensive for a retired guy. Also not much no sugar added selection. Diabetic!
The package was till cold when I received it. The taste was wonderful and would
A wonderful gift for any age. I just ordered my second box of these for myself.
They loved the coconut creme pie. They commented it was as fresh day one as four.
Everything was amazing! I ordered this for my husband's birthday and it arrived on time and in amazing condition! I'm definitely going to use this service again to order more food!
The lobster came the next day and it was packed perfectly to keep it cold, fresh and delicious!
Order came in early and frozen. Pizza was as good as expected. Very pleased.
I was updated about my order. I was told when it was delivered. It was a frozen product and came packed perfectly!
Delivered delicious Russ and Daughters on time in good condition even in the extreme heat
Preferred item was readily available. Quality as described in ad. Delivered as promised.
Prompt delivery. Excellent packaging. Clear and easy to follow heating instructions,
The ordering. The communication about the order and shipping. The delivery.
Answer: Automated response. Also, i don't like how i have to write 50 characters for a response. Whatever my response isis what my response is.
Answer: Hi Julie! Thanks for reaching out. We proactively monitor all packages and will communicate any possible or actual delays via email directly to you. Please feel free to reach out to us via [email protected] if you have any questions. Thanks!
Answer: They aren't necessarily a scam, but very poor customer service policies. If anything goes wrong with your order, like it did with mine, they just blocked me from their Facebook page so I couldn't leave a review. It's just luck if your order arrives and looks as you would expect and if it doesn't you are out of luck. Just contact local bakeries or restaurants and have them deliver for you, no reason to pay Goldbelly and have a third party who cares nothing about your order throw it around in the back of their truck and deliver it trashed. Goldbelly is unscrupulous and a big risk of wasted money.
Answer: Hi Barbara! Yes, it is the same business- we added the extra L this year. Thanks!
Answer: I received NO credit Goldbelly is not standing behind it.
Answer: Hi Samantha- Goldbely ships the best, most iconic food in the US directly to your door from the very people who produce it. If you have any more questions or are looking for any suggestions please don't hesitate to reach out to us at [email protected] Thanks!
Answer: Hi Karen! Thanks so much for reaching out. We're working on reviews for the individual products, but in the mean time if you have questions on anything or would like any recommendations, please feel free to reach out to our team at [email protected] and we'll help you! Eat Well & Prosper! Capt. Goldbely
Answer: Please follow up again via email, chat or phone for a team member to review so we can further assist.
Answer: Hi there. You can place an order directly on line for the item you wish on www.goldbelly.com. You can also give customer service a call to assist you with placing the order.
Answer: Hi! They are one in the same- though we launched as Goldbely, we added the additional L last year. More L for the same low price :)
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.

