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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
This summary is generated by AI, based on text from customer reviews
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Everything. Communication is beyond! Cake was exactly as shown
The food is pretty good. It was still frozen upon arrival despite the high temps outside.
Easy ordering, delivery on time and everything was fresh!
I had a issue with the product being almost thawed out and all the ice in the box was totally melted. Of course it was shipped during 95 plus degree weather. It was my first order and when I emailed about the issue it was handled quickly and resolved. Excellent customer service!
Really fast delivery. My friends got the package the next day. AND they loved the cookies. All good. Thank you!
Shipped on time. Arrived in excellent condition. 5 star reviews by all that enjoyed my niece's birthday cake. Thank you
Changed address on the fly! Showed up on time! Will
Order again!
Everything, It arrived on time and I sat and had some cake. Best thing was the abundance of crumbs.
Cake arrived on time and in good condition. Apparently everyone liked it, here's the text message I got:
"The cake you sent was a big hit".
Tender and good quality ribs. Prepared to perfection.
My order was correct and I was updated on the timing of my shipment, so that was much appreciated.
Super fast delivery and delicious meat! What a treat
Every item in the box arrived exactly the way it was advertised.
Received on time in great condition. Great b day gift for my fav sis son.
Great food. Came on time and was packaged well and kept cold.
Shipping was fast and donuts were fresh! Probably one of the best deserts i've had thus far
Everything arrived on time. The food was delicious! Boxes were packaged well especially the Meatball Shop box. The Meatball Shop included a handwritten Thank You note that we loved.
Arrived on time. Seemed to be fresh. Packaged well.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members