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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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The lobster pack was perfect and packed well. The contents were still well chilled and the ice was still frozen.
Delivered in good condition meaning that nothing was smashed or broken
My friend, a major foodie, had never had brigadeiros before. To be able to find something new for her to try was a huge success! Also they were delivered within a few days of my order which was perfect.
The delivery process was not as expected but the customer service when I brought it to the attention was terrific
Easy to order. No shipping costs. Arrived on time.
I like being able to order food from my favorite places.
Shipping was on time and packaging was amazing go follow our *******@charmedeats on Instagram for coverage on this!
The order process and option to add more slices with the sampler.
Delivery was fast. Ice packs were defrosted. But it was extremely hot.
Lobster rolls were perfect! Arrived on time and our anniversary dinner was a big success! Thanks
Food came as delivered! Flavor was great and the amount was plenty.
The quality of the food was excellent. Everything was properly packaged and arrived when expected.
I have always liked Goldbelly for foods I cannot get locally. I've ordered through Goldbelly a few times. This last experience was different. Goldbelly did its best to provide what was ordered in a timely manner. When that didn't work (it was the carrier's fault), Goldbelly tried to remedy the situation with a cost-free reorder. I think that's GREAT service. However...
The food I ordered was a gift and was received very well. I'm anxious to try something for myself.
Site was easy to use-product arrived on time and well stored/packaged
Easy to use website.
$15 off coupon code.
Efficient delivery.
Order was completed and delivered quickly... value pricing as well.
The majority of peaches were excellent and we have a second order coming. We also ordered peaches for friends, so five orders total.
Bagels arrived on time and were fresh. Package was easily trackable.
Pizza's were still frozen and the dry ice had not melted.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members