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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Delivery was perfect... everything arrived frozen to Florida!
Everything went as planned. I worried about sending a chocolate fudge cake to Arizona in 110 degree weather but it arrived intact!(In fact it was still frozen)
Everything was very easy and smooth. Didn't have anything that was troublesome in any way. One minor thing was length of time before product shipment but that might have been pandemic related and wasn't a major issue
Everything was delivered on time. I was able to easily order what I wanted.
The fish arrived fresh and cold. The ice packs had not even started to melt so it was well packed.
It got to my daughter packed well. She loves IMO's pizzas and ravioli. It made her day!
Delivery was great and cancellation of other order very much appreciated.
Ordering was so easy. I was kept updated as to when my order would arrive.
The website navigation was great. Easy to navigate, purchase, and timely updates.
Pretty much everything... from packaging to my delicious biscuits!
I received my order exactly as expected. The time frame was exactly as stated when I placed my order.
Everything... I liked that I was always posted of the package tracking... the food arrived on schedule, cold and fresh.
Product was great. No quality compromises despite arriving frozen.
Delivery was perfect! Instructions were spot on! And, most importantly, the cake was delicious!
Great was delicious and delivered on time. Awesome
Everything, it's was quick. I live in Hawaii and the pizzas came still frozen.
Everything was wonderful, fully frozen, completely intact. It was a birthday gift my daughter loved them and was impressed I could order from there!
The shipping and packaging was perfection and the cake was delightful.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members