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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Though I was 2 hours late getting home, the 6 pints of Bona Bona ice cream was still frozen! Bravo!
"Scott" responded promptly and courteously to my request for a delivery date change -
Able to taste famous cuisine from different parts of the country without leaving home. Excellent packaging to keep food fresh during transit.
Fast delivery, food was still cold, and everything was there!
Arrived when app said it would. On time but not in great condition.
Kept on schedule, very good communication with the customer
Everything was on schedule and delivered in A-1 condition
Delivered as promised! Macaroons were fresh and delicious! Just like what my daughter and I had in Dublin!
Shipments came on time, food was packed well and still cold/frozen, and everything was delicious!
The entire experience from order to delivery was amazing
We ordered bagels and got exactly what we ordered. They were wrapped individually, which was a nice surprise. They were in the truck for a few hours, so they were even warm, lol... They were chewy and delicious.
Delivered on time and packaged correctly kept treats fresh.
Ease of ordering. Variety of things offered. Good quality.
The bread was amazing and I was so happy to have access to it.
The order was for a gift and from what we were told, they loved dinner and everything was perfect. The portion sizes were accurate and the packaging was perfect.
Easy order, flawless process, delighted recipient. So pleased to be able to bring something so special to those we love. Thank you for making that possible!
Fast delivery. Shipping updates kept me informed. No damage. Packed well.
Food selection is fresh and varies - past experience is that FED EX delivery arrives within 18 hours of shipping
Package arrived on time. Appreciated the tracking updates. Thank you.
-Flexible Delivery time, great customer service experience
-Product is great and as promised
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members