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Goldbelly Reviews Summary
The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.
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Goldbelly is a godsend during this pandemic since it reduces shopping trips. Food quality is exceptional and customer service is responsive.
The cake was on time, looked beautiful and was delicious! Thank you?
The site was very easy to read. Ordering was super
Simple.
Shipping sustainability of dumplings and quality of food
Communication was great and the food was fantastic!
Delivery was on time, and the birthday boy was THRILLED at the surprise of cutting into a rainbow. It was such a great gift that we already sent the same thing to my mother for her birthday.
Ordering experience was easy. I also feel that navigating was informative and tempting as well. The little feed at the bottom about what foods others ordered I found entertaining as well.
Arrived as promised. Recipients report everything was packaged well and was excellent.
My order arrived in a timely manner from the date ordered. I was given credit for my coupon code that I was unable to put in while ordering. The customer service guy that assist me was awesome! I will order again, and have told one friend about your site already.
Easy ordering process, food arrived in perfect condition
The cakes arrived still cold, packaged neatly & easy to unpack.
Quick! Would have liked to see it frozen better but was good!
It arrived on time, as promised date, packaged fresh and even though I watched the UPS driver go around and tend to a lot of deliveries instead of mine, it was still fresh and cold inside!
Pie arrived sooner than expected, frozen and was delicious.
It delivered when you said it would, the site works well and appears well. No issues with goldbelly at all
We've ordered in the past. Product has been excellent. This disappointment and lack of Goldbelly response makes us active opponents of this company.
Everything was perfect, went as planned! The Key Lime Bundt cake was wonderful, thank you!
So many great options! Shipping was fast and product was excellent. Can't wait to order more!
Our order got here in time and the bagels are fresh!
Everything but the Styrofoam cooler was broken so it was really warm in the box.
From the business
Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members