Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Goldbelly

Goldbelly

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Goldbelly?
grey stargrey stargrey stargrey stargrey star

Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
This company does not typically respond to reviews

We monitor reviews for authenticity

Virginia
1 review
0 helpful votes
Follow Carrie G.
Unfollow Carrie G.
Share Review
Report Review

It was so easy to place orders, pay and ship. Delivery was on time and the grandparents were delighted with the lobster rolls from McLoons in Maine!

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
Follow Patricia R.
Unfollow Patricia R.
Share Review
Report Review

Easy to order
August 4, 2020

Easy to order. Delivery was within the expected time frame.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
Follow Mary C.
Unfollow Mary C.
Share Review
Report Review

Everything went well
August 4, 2020

Everything went well. Every component of the package was fresh and delicious.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
Follow Meghan C.
Unfollow Meghan C.
Share Review
Report Review

Cakes were wonderful and fresh
August 4, 2020

Cakes were wonderful and fresh. Packaging was perfect.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
Follow jean b.
Unfollow jean b.
Share Review
Report Review

No questions ask customers came first, just a little glitch in my order that as been taking care R. O. W.
We'll definitely reorder.
Thank you

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
Follow MAITA C.
Unfollow MAITA C.
Share Review
Report Review

Ordering was a breeze and can't wait to place my next order!

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
Follow Laura F.
Unfollow Laura F.
Share Review
Report Review

Everything went well: ease of ordering, communication, food arrived fast and fresh.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
Follow Allan G.
Unfollow Allan G.
Share Review
Report Review

Excellent description of contents for orders. Since I ordered in advance delivery was free.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
Follow Annie B.
Unfollow Annie B.
Share Review
Report Review

Ordering was very easy
August 4, 2020

Ordering was very easy. Working with the customer support team to resolve the Fed Ex delivery issue was a good experience. Kit was wonderful and made the order right for me. Once the order was reshipped, it was received in good condition and it delighted the recipient.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
Follow Janet F.
Unfollow Janet F.
Share Review
Report Review

Easy to order, received communications and orders promptly.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
Follow Gary J.
Unfollow Gary J.
Share Review
Report Review

Shipment arrived overnight as advertised. Bagels were still fresh and very tasty. I am very pleased and will be ordering again.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
Follow Robin A.
Unfollow Robin A.
Share Review
Report Review

The pies were delivered on time and very delicious!

Date of experience: August 4, 2020
Virginia
2 reviews
0 helpful votes
Follow Frances A.
Unfollow Frances A.
Share Review
Report Review

Excellent delivery, timely and the food items were wonderful. Good instructions and guidelines on how to prepare.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
Follow Sally H.
Unfollow Sally H.
Share Review
Report Review

Delivery on time cake was delicious, everyone enjoyed it.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
Follow Kathryn S.
Unfollow Kathryn S.
Share Review
Report Review

Deserts were for a Birthday Party
August 4, 2020

Deserts were for a Birthday Party. Well packaged and arrived next day.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
Follow Beverly M.
Unfollow Beverly M.
Share Review
Report Review

Ease of ordering online, free shipping, absolutely the most delicious bagels ever, great delivery!

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
Follow Maia J.
Unfollow Maia J.
Share Review
Report Review

Arrived on time and intact with
August 4, 2020

Arrived on time and intact with everything included! My family and I really loved Mooby's meal so much!

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
Follow Ronald F.
Unfollow Ronald F.
Share Review
Report Review

Shipment & items arrived on schedule.
Sincere thanks for the excellent service.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
Follow Suzanne C.
Unfollow Suzanne C.
Share Review
Report Review

Arrived on time and was excellent, as usual. Goldbelly helps me make my daughter feel a little closer to home, ever though she is across the country..

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
Follow Michael L.
Unfollow Michael L.
Share Review
Report Review

Ice cream was delivered on time and frozen solid even in the heat of summer! What a treat.

Date of experience: August 4, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States