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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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The delivery was fine but I didn't receive all my items.

Date of experience: August 4, 2020
Virginia
1 review
1 helpful vote
Follow Darla S.
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The order came when it was scheduled
There was a variety of foods

Date of experience: August 4, 2020
Virginia
1 review
1 helpful vote
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This is the second time I"ve ordered Eventide from Goldbelly as a gift to my parents in NJ and they absolutely love it! They say it's the best lobster roll they've ever had!

Date of experience: August 4, 2020
Virginia
1 review
1 helpful vote
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The packaging of the cookies and the meats were exceptional.

Date of experience: August 4, 2020
Virginia
1 review
1 helpful vote
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The food was great and got here when expected. It was a gift for my husband, he's a Kevin Smith fan, he loved it.

Date of experience: August 4, 2020
Virginia
1 review
1 helpful vote
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Quick delivery & good communication, food came fresh

Date of experience: August 4, 2020
Virginia
1 review
1 helpful vote
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Delivered right on time
August 4, 2020

Delivered right on time. Packaging was great and bagels were even better.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
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Both things I ordered were
August 4, 2020

Both things I ordered were perfect!
Delivery was on time

Date of experience: August 4, 2020
Virginia
1 review
1 helpful vote
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On time and food as expected
August 4, 2020

On time and food as expected. Nice to have these options for different food sources.

Date of experience: August 4, 2020
Virginia
1 review
1 helpful vote
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Responsive emails
August 4, 2020

Responsive emails. Delivery arrived on date requested.

Date of experience: August 4, 2020
Virginia
1 review
1 helpful vote
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The package was delivered on time and in great condition!

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
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Food came just as advertised and made for a delicious meal

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
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Everything! Shared with my family
August 4, 2020

Everything! Shared with my family. My Daughter loved the coconut and ordered another for us and one for a friend, the Carmel was good too.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
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Easy to order
August 4, 2020

Easy to order. Most importantly, shipping dates were accurate.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
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It was fantastic to surprise my niece on her birthday! The cake was delicious(even though no one else got any!

Date of experience: August 4, 2020
Virginia
2 reviews
0 helpful votes
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Order processing, timely shipping and produce arrived in good condition.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
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The cakes were delivered on time, as promised. They arrived intact and still cold. Cakes were delicious!

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
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Easy to order; good notification process on shipping. Great products!

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
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Very easy, great packaging and instructions, nice presentation overall.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
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Shipped to arrive on the dates requested for each.
The mussels were amazing - prepared and cooked on the day they arrived.
The cake was delicious.

Date of experience: August 4, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States