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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
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Very ontime delivery
August 4, 2020

Very ontime delivery. Her birthday is today and she will really like your product.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
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Actually got my notice before they were able to help. One thing I'd like to say about order- a gift. My friend said delicious but all frosting pretty much melted and he did not get the pistachio or apple fritter promised in order

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
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Everything went well
August 4, 2020

Everything went well. Order was right on time. It was a gift to my shut-in friend. Dungeness crabs is her favorite food. She said they were very meaty and sweet and there was enough to share with someone else. But she didn't. Lol One the best she's ever had.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
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Ordering was easy
August 4, 2020

Ordering was easy. Shipping was great, even though we live in South Carolina.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
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The customer service went well
August 4, 2020

The customer service went well. They responded well to my complaint about my order and made it right.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
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The delivery was on time and the product arrived in tact.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
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It was a great present for our friend. They loved it.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
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It was easy to order, good updates and notice of delivery. Was a gift. Recipients said it was really good and they loved it.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
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There was a mis happening with the original order. We called and they sent out another order with next day delivery.

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
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My pizza showed up still frozen, still had plenty of dry ice inside. Very pleased! I am saving them for a special occasion, This is my second time buying them from you, and I am spreading the word!

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
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Everything! Easy to order, arrived on time and in perfect condition. And, of course, was delicious!

Date of experience: August 4, 2020
Virginia
1 review
0 helpful votes
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Everything from ordering to receiving at front door.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Everything I wanted pastrami meat too but your shipping and handling was 40 bucks! The meat was 58 or somewhere around there could not spend that much just on shipping!

Date of experience: August 3, 2020
Virginia
2 reviews
0 helpful votes
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The food was great and was delivered when promised.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Everything the order was correct
August 4, 2020

Everything the order was correct. Here on time packaged very well

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Delivered when promised and the cakes were packed to preserve freshness.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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The ordering process was easy
August 4, 2020

The ordering process was easy. The cake arrived right on time and was perfectly packaged and cold.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Selection description, option for ship date and costs very clear

Date of experience: August 3, 2020
Virginia
2 reviews
0 helpful votes
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Delivery on time, no spills or mess, food delicious!

Date of experience: August 3, 2020
Virginia
3 reviews
0 helpful votes
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AAA++ Honestly, it was risky to order my cake to Phoenix, in the middle of summer. Considering how hot it is here, it made it here beautifully. I brought it in the minute it was delivered. I knew when it was going to be delivered and it got here when they said it would. It was very well packed. I have to mention that this is the BEST food that I have ever ordered online. It was heavenly. Like it was made by angels.

Date of experience: August 3, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States