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Goldbelly

3.8

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Goldbelly Reviews Summary

The company has garnered mixed feedback regarding its reputation and customer service. While some customers appreciate the quality and freshness of the products, particularly for special occasions, a significant number express frustration over delivery delays, inadequate customer support, and issues with order fulfillment. Complaints frequently highlight poor communication, lack of responsiveness, and unsatisfactory resolutions to problems, leading to a sense of distrust among customers. Overall, while the product offerings are well-received, the company's service shortcomings may deter potential customers seeking reliable and timely delivery.

This summary is generated by AI, based on text from customer reviews

service
129
value
123
shipping
126
quality
112
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Virginia
1 review
0 helpful votes
Follow julie k.
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Delivery on time as promised in a well-packed box. Access to signature food from around the country. Shipping included in the stated price(no add'l cost surprises). Ideal for times of Covid-19 & travel restrictions since shouldn't be going far... makes it possible to still bring the food to me when I can't go to the food.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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The brownies were very delicious! The brownies were very moist. The serving size was very huge. We'll have to freeze some but, the taste of the brownies makes it so worth the freezer space!

Date of experience: August 3, 2020
Virginia
2 reviews
0 helpful votes
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The cakes(BOGO special, Rainbow Cakes) were great, arrived in perfect shape, and were a big hit. Sadly, I'm 1000 miles away, so I didn't get one little bite ;) I had planned to order one for my son-in-law's birthday in August, but was not about to pass up the BOGO. They arrived on HIS dad's 86th b'day, so it couldn't have worked out better. Thank you!

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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I got my food delivery and I was still super cold coming from Chicago!

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Delivered right on time and the cake was delicious!

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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The package arrived when it was expected. The food was in great condition when it was delivered.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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My product was delivered just as they said it would be and the Red Velvet cake was great

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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I sent it to my boss and he and his family loved it. They got it fast and fresh

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Timely delivery
August 4, 2020

Timely delivery. Product was well packaged and still frozen. Looked like the picture. Tasted delicious.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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My mom loved the package and said it was really fresh

Date of experience: August 3, 2020
Virginia
2 reviews
0 helpful votes
Follow Joy P.
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The food arrived chilled and on time. Easy to follow directions.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
Follow Linda W.
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The lobster was packaged in a safe, secure box with ice packs. It was delivered as promised. I'll be ordering again

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
Follow KRISTIN S.
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The order shipped quickly and the pizza is phenomenal! A literal slice of heaven during the pandemic.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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The pickles are great, they were packaged really well in environmentally friendly packaging.

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Products were delivered on time and in great condition! My friends were very happy with their bday cake slices!

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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I enjoyed getting a delicious cake
August 4, 2020

I enjoyed getting a delicious cake without having to travel to get it!

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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FABULOUS PEACHES, LOVED THEM, DELICIOUS... 5 PEACHES WE RECEIVED WERE VERY SOFT & HAD BROWN SPOTS...
HELP!

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Delivery arrived on time-we have had two lobster tails so far-they were delicious-it has been 60+ years since we have had lobster tails

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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I ordered Caffe Panna gelato
August 4, 2020

I ordered Caffe Panna gelato... the package arrived perfectly! The gelato was packed with dry ice... product was frozen... and now we are enjoying it. Scrumptious!

Date of experience: August 3, 2020
Virginia
1 review
0 helpful votes
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Bagels are tasty but they were late by 1 day. They would of been a little fresher if they were delivered the next day when they were supposed to be.

Date of experience: August 3, 2020

From the business

Goldbely helps people find the best food from around the country and have it shipped to their door. We work with the best tastemakers, food purveyors, restaurants, farmers and fishermen to supply you with the best of the best from around the US.


goldbelly.com
Founded in 2013
New York, NY, United States