GoibiboReviews 374

They are the biggest fraud company and never book your ticket through go ibibo and they have took my 90kRs and have the proofs also and still they are not ready to return my money inspite of their mistake in guiding me about my return ticket. Inspite of making so many calls to them and talking to the supervisor Mr. Shailesh who said he would listen to the audios and get back hasn't even called back and when we keep asking them they say that the boss is out and all FRAUD company

They do not even deserve one star. Go ibibo made my flight journey from Moscow to Volgograd horrible. I had booked one way ticket which was direct from New Delhi to Volgograd for 42k and at the time of booking they didn't show the baggage allowance option and when I reached Moscow I was told that for the domestic flight I had 0 baggage allowance. I was badly harassed because of Goibibo at the shermetevo airport by the officials and some of the duty staff. There was no cooperation and I had to pay 5000 rubles for my luggage. Not only this with all my suitcases I had to travel through metro to some other terminal and the workers there didn't allow me to use luggage trolleys in the lift. I would strongly disrecommend the use of website Goibibo as I was not only the victim two days later a friend of mine faced the same problem and had to pay 7500 rubles. The Aeroflot too didn't show courtesy for the regular clients and Goibibo is the worst site. I was physically and mentally exhausted being in a foreign land and facing this because of Goibibo.

Never book any flight tickets from this app. Recently, me n my husband had booked two way flight tickets from Singapore to Bangalore. We had traveled to Bangalore with the same ticket but unfortunately due to some emergency we needed to extend our return tickets for 3 more days. When I called Goibibo customer care initially she said rescheduling cost would be Rs. 4000 change per each ticket. After few minutes again when my husband called they suddenly raised the charges to Rs. 9000+ per each ticket (even though ticket fair was not raised)! Every time whenever we called them, they made us to wait for 15-20min.! That was really terrible. Finally when we asked them to cancel the ticket n refund they ended up saying only Rs. 3600 out of Rs. *******(our return ticket price) would be refunded! But when we called the airlines directly and asked for rescheduling they spoke very polite n within few minutes they rescheduled with the charge of Rs. 8000 (Rs. 4000 per each). So, please don't book anything from Goibibo. They are such a cheat, fraudster people!

I did a booking by first setting the date of checkin and then choosing the city. Post that I choose the hotel to make the booking and right at that time when I choose the hotel to book the checkin dates got changed and I dint realise it until I booked and ended with the same problem. While I slowly repeated myself I realised the bug. I called them 10 times and they gave false hopes of solving the issue and calling me back but they did nothing. They are pathetic service levels.

Dare you close - *******, Need compensation ******* INR

Hi GOIBIBO Team,

Guest Booking ID: HTLKPNUYZC
EXTREMELY DISSATISFIED With your services. After receiving booking confirmation and payment deduction almost 25 days before, When we reached the hotel, They said the hotel has revoked its services and many times informed Goibibo but the listing is still active. I am frustrated with the non-active work and lethargic nature that u are listed with dead hotels and the customer is getting fooled. My parents, aged 67 reached the hotel and found that the booking is not LIVE.

WHAT KIND of services are you giving. Shut down your business and sit at home. You guys dont deserve to be in market.

With this I demand compensation of 15,000 INR as today on the day of check-in I had to book another hotel in DOUBLE the rate for the lesser service hotel that too with only breakfast. I am unhappy and I will take you to the consumer forum if you don't accept this.

Your Hotel Booking is Confirmed at Oyo 8660 Hotel Cozy Nook, Dalhousie, India,

Your numbers are not contactable., there is a lot of hold and other number says not active.

Thanks,
Priyanka

Pathetic customer service from Goibibo i would suggest not to make any hotel or flight booking from them as they are cheating the customers and provide no resolution after screwing a customers holiday. I only came to know about the transit visa needed in londan only during my chekin at the airport during my departure date. I was not sent in the booked ticket to malta and the airport authority refused to sent me in this ticked. As i would lose my job if i couldnt reach malta on or before 21st may 2019, i booked another ticket on emirates and went 7hrs later. I was mentally, physically and financially tortured and down due to your lack of professionalism. As im not a regular traveller i dont know the visa rules and regulations, its your responsibility to ensure everything is perfect till my destination, thats for what we are paying.

GOIBIBO REVIEWS should have been read first before entering this poorly setup booking site.

I request GOIBIBO for complete refund on my booking id HSGMC77KT

NO TRANSPARENCY IN GOIBIBO SITE: If you see partial refund in goibibo website. It means they will refund you a peanut. Like in my case they refunded 177rs.

GOIBIBO POOR TECHNOLOGY / CHEATING: if you search for 10 Aug 2019. You may get a fare for 01 July 2019 written in small fonts. Obviously customer will see the lowest fare and go ahead with booking. BE PREPARED to face this.

GOIBIBO SLOW RESOLUTION: Till date i have not received complete refund.

I bought a plane ticket from Kolkata(CCU) to New York(JFK) on Goibibo, on 5/13/2019, as it was offering the best price for the travel date of 5/14/2019. After I purchased the ticket online, there were no acknowledgement or confirmation on their behalf either in email or phone. After more than 10 hours have passed, I started calling the customer service. Everytime, they asked me same questions and repeated same jargon like a automated machine. All of them promised to resolve the issue within 2 hours and get back to me, but it never happened. After 7-8 calls with different customer representatives, they even stopped receiving my calls. After a few days of the scheduled departure of my flight, they finally called me up and offered me partial refund. In my opinion, they are incompetent and unprofessional bunch of people with terrible service.

I made two booking Delhi to neemraa booking number CARPWFC8DB7Z3SH for yesterday that is 16th may instead of coming at rhe agreed time of 18.30 hours the driver calls me in the morning to say if I am coming exact at 18.30 or not I Told him if he wants to come late then he shouldn't delay beyond 7 PM the drive ddint come even at 7 PM and then I left in another can then he calls me at 7.30 PM that he has come to pick me up and I told him to get lost

As per my earlier booking I had booked one more cab booking numbeer CARPWFC8DLSTY83 neemrana-jaipur the driver was to report today at 12 PM he shamelessly arrived at 12.25 PM to add fuel to fire upon boarding the cab he told me that he has now to go for filling CNG as he has no gas I had no option and while writing this reveiw I am still at CNG station. ONE OF THE WORST EXPERIENCES All of their competitors are sure that their driver reports at least 15 minutes before the designated time

Rubbish company. Poor management. I have booked my air ticket and for the return journey my flight was cancelled due to JetAirways issue. It's Goibibo's responsibility to inform me but I came to know when I checked on the airline's website. After then I tried to call them too many times but heard a same tape again and again that Go on online or Go through app (then why are you promoting that we are supporting 24*7?) Okay, I followed up on website and as a web developer I found some funny things. They didn't build their website properly yet (This is INDIA's fastest growing company right now... SURPRIZE). On website at the end result they are telling to call them (Buddy I called you. You sent me on this website and now you are telling me to call you!)